Dedicated front desk agent with strong cash handling and reservation management skills. Committed to enhancing guest experiences through effective communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
YMCA
Kirksville, Missouri
09.2025 - Current
Greeted and assisted guests at front desk, ensuring inquiries were addressed promptly and requests fulfilled to enhance guest satisfaction.
Accepted and processed credit and cash payments efficiently, ensuring accurate transactions and customer satisfaction.
Cleaned and sanitized assigned areas per daily schedules to maintain a welcoming and safe environment for guests.
Host
Colton's Steakhouse & Grille
Kirksville, Missouri
10.2022 - 06.2025
Managed reservation system, maximizing table usage for improved guest experience.
Collaborated with kitchen staff, ensuring timely service to enhance guest satisfaction.
Greeted and seated guests in a welcoming manner.
Informed guests and staff of estimated wait times for seating.
Crew Member
McDonald's
Kirksville, Missouri
05.2022 - 08.2022
Facilitated customer orders with accuracy and friendliness to enhance satisfaction.
Delivered food promptly to create enjoyable dining experiences.
Performed cashier duties such as taking orders, collecting payments and providing change.
Handled cash transactions accurately at the register during busy shifts.
Ensured cleanliness and organization in work and dining areas for smooth operations.