Ryan Kish
Detroit ,MI
Summary
Experienced sales professional dependable in building customer base and exceeding business goals. Well-versed in product knowledge and customer engagement strategies. Pursues opportunities to build connections, increase revenue and cement loyalty.
Overview
5
5
years of professional experience
Work History
Mortgage Broker
Imperium Lending
Troy, MI
05.2025 - Current
- Developed and maintained professional relationships with real estate agents, investment advisors, accountants, and others.
- Establish, develop and maintain a book of business to drive referral volume and revenue
- Consult with clients and analyze their financial situations to determine the appropriate product to achieve their goals.
- Facilitated seamless client experience from initial application to final closing.
Mortgage Loan Officer
Rocket Mortgage
Detroit, MI
09.2022 - 05.2025
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and brokerages
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans
- Assessed borrowers' financial situations to determine appropriate mortgage products and loan structure
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing
Account Representative
ARC Document Solutions
Clawson, MI
03.2021 - 09.2022
- Identify development potential in accounts by studying current business metrics and interviewing key customer contacts
- Use CRM tools routinely to manage the sales pipeline and close opportunities consistently in all products assigned
- Initiate and follow the sales process by understanding client’s business drivers
- Build and manage an active pipeline of opportunities within your assigned territory
- Guided technology use, assisting with troubleshooting and quality control to streamline operations.
Rotational Intern
Success Mortgage Partners Inc.
Plymouth, MI
09.2020 - 03.2021
- Bought, sold, and traded mortgage loan offers with banks and 3rd party companies
- Organized mortgage data and created sales forecasts to maximize ROI on potential borrowers
- Vet potential loan recipients to ensure guidelines are met
Education
Bachelor of Arts - Business Administration
University of Michigan - Dearborn
Dearborn, MI05.2021
Skills
- Interpersonal communication expertise
- Quality Control
- Point of sale knowledge
- Proficient in Microsoft programs
- Contract preparation
- Client Service
- Sales Forecasting
- Organizational Leadership
Timeline
Mortgage Broker
Imperium Lending
05.2025 - Current
Mortgage Loan Officer
Rocket Mortgage
09.2022 - 05.2025
Account Representative
ARC Document Solutions
03.2021 - 09.2022
Rotational Intern
Success Mortgage Partners Inc.
09.2020 - 03.2021
Bachelor of Arts - Business Administration
University of Michigan - Dearborn