Ryan Ladd
Hilton Head Island,SC
Summary
Dynamic and customer-focused professional with extensive experience in high-volume settings. Proven ability in suggestive selling and strong multitasking, fostering teamwork and enhancing service quality. Multilingual in Spanish, I excel in creating positive guest experiences while maintaining operational efficiency.
Overview
10
10
years of professional experience
Work History
Bartender
Cowboy Brazilian Steakhouse
06.2016 - Current
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Plantation Cafe and Deli
03.2017 - 10.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Server
Wiseguys
04.2023 - 04.2025
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Arts - International Studies
University of South Carolina
Columbia, South Carolina, SC12-2013
Skills
- Suggestive selling
- Customer service expertise
- Patience and tolerance
- Strong multitasking
- Payment processing
- Team training and development
- Staff management
- Multilingual in Spanish
Languages
Spanish
Professional Working
Timeline
Server
Wiseguys
04.2023 - 04.2025
Server
Plantation Cafe and Deli
03.2017 - 10.2025
Bartender
Cowboy Brazilian Steakhouse
06.2016 - Current
Bachelor of Arts - International Studies
University of South Carolina