Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Leitch

Millersville,MD

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Red Octopus Tattoo
11.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintaining accountability while exercising extreme care handling customers forms of payment, as well as their sensitive documents and information.

Infantryman (11B)

U.S. Army Active Duty
07.2019 - 10.2022
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Performed as fire team member and team leader during situational training exercises and infantry dismounted battle drills.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Trained new infantry soldiers on standard operating procedures.
  • Performed soldiering duties in a stressful environment for days to weeks at a time.
  • Properly operated, maintained and accounted for all equipment issued to me as well as the tools issued to my men.
  • Safely discharged firearms ranging from light machine guns to sidearms in close vicinity to my team members.
  • Exercising extreme caution and attention to detail while handling firearms, explosives, and sensitive information.

Grounds Laborer

Hatchers Farm Supply
03.2019 - 07.2019
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Assisting customers with heavy lifting.
  • Receiving large shipments, organizing stock as needed.
  • Preparing and shipping out large orders to deliver to clients.

Car Wash Attendant

WLR Automotive Group
12.2018 - 03.2019
  • Achieved customer satisfaction by providing high-quality professional service.
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Cleaned and polished vehicle interiors and exteriors to high standards.
  • Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.

Stock Person

Bowens Grocery
08.2017 - 01.2018
  • Maintained effective team member communication.
  • Maintained inventory count, tracked usage, and documented variances.
  • Answered customer questions and provided detailed product information.
  • Managed inventory storage in clean and organized fashion.
  • Checked and pulled defective or expired products from shelves.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Conducted periodic inventory inspections and reported out-of-stock items.

Fry Cook/Dishwasher

Chessie's Pizza's And Sub's
06.2016 - 08.2016
  • Cleaned, stocked, and restocked workstations and display cases.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Read food order slips or received verbal instructions to properly prepare and cook food.

Education

High School Diploma -

Huntingtown High School
Huntingtown, MD
05.2018

No Degree - Welding 1 And 2

CTA At Calvert High Schools
Prince Frederick, MD
05.2018

Skills

  • Route Correspondence
  • Administrative Skills
  • Issue Handling
  • Fee Collection
  • Sensitive Information Handling
  • Office Supply Ordering
  • Filing
  • Staff Management
  • Answer Telephone Calls
  • Meeting Arrangements
  • Telephone Etiquette
  • Time Management

Timeline

Front Desk Receptionist

Red Octopus Tattoo
11.2022 - Current

Infantryman (11B)

U.S. Army Active Duty
07.2019 - 10.2022

Grounds Laborer

Hatchers Farm Supply
03.2019 - 07.2019

Car Wash Attendant

WLR Automotive Group
12.2018 - 03.2019

Stock Person

Bowens Grocery
08.2017 - 01.2018

Fry Cook/Dishwasher

Chessie's Pizza's And Sub's
06.2016 - 08.2016

High School Diploma -

Huntingtown High School

No Degree - Welding 1 And 2

CTA At Calvert High Schools

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Ryan Leitch