Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ryan Leitzell

Ryan Leitzell

Athens,AL

Summary

Hardworking employee enthusiastic about learning all fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Successful Owner/Operator with expertise in electrical industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Hardworking employee enthusiastic about learning all fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Successful Owner/Operator with expertise in electrical and elevator industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Enterprising manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

24
24
years of professional experience

Work History

Owner/Operator Technician

Leitzell Electrical
08.2014 - 01.2024
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Negotiated contracts with vendors to secure favorable terms for my business.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained compliance with regulatory standards and safety requirements.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Applied critical thinking and research to address complex issues.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Mentored junior technicians in maintenance, repair, and reporting duties.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Mechanic

Mitsubishi Elevator
01.2007 - 09.2009
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Provided exceptional service experience for customers during consultations; clearly explaining necessary repairs while building trust through honesty and transparency.
  • Read and followed technical documentation to complete accurate repairs.

Mechanic

Schindler Elevator
01.2005 - 01.2007
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Mechanic

Amtech
01.2000 - 01.2005
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.

Education

Associate of Applied Science - Mechanics, Electronics, Hydraulics

National Elevator Industry Educational Program
San Diego, CA
06.2008

Bachelor of Science - Political Science

University California Santa Barbara
Santa Barbara, CA
06.1997

Skills

  • Operations Management
  • Documentation And Reporting
  • Hiring
  • Business Planning
  • Operations Oversight
  • Performance Analysis
  • Mechanical recoveries
  • Strong Work Ethic
  • Dependable and reliable
  • Mechanical Knowledge
  • Equipment Operation
  • Safe Driving Practices
  • Decision-Making
  • Delegating Work
  • Relationship Building
  • Effective leader
  • Teamwork and Collaboration
  • Customer Retention
  • Staff training/development
  • Team Leadership
  • Sound Judgment
  • Employee Motivation
  • Process Improvements
  • Performance Evaluations

Timeline

Owner/Operator Technician

Leitzell Electrical
08.2014 - 01.2024

Mechanic

Mitsubishi Elevator
01.2007 - 09.2009

Mechanic

Schindler Elevator
01.2005 - 01.2007

Mechanic

Amtech
01.2000 - 01.2005

Associate of Applied Science - Mechanics, Electronics, Hydraulics

National Elevator Industry Educational Program

Bachelor of Science - Political Science

University California Santa Barbara
Ryan Leitzell