Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ryan Long

Crawfordsville,IN

Summary

Collaborative leader with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

HDMS Assistant Market Manager

The Home Depot
05.2023 - Current
  • Supports three teams made up of 38 Measure Technicians in the field with 12 of those being direct supports to me.
  • Developed training materials to enhance the skills of field associates and increase productivity, which in turn boosted sales performance.
  • Increased team IHA Calculation rate by 2.32% vLY and increased team IHA Close rate by 2.55% vLY in a 6month timespan (1st half 2023 vs 1st half 2024)
  • Acted as a direct liaison and connection point between Home Depot Measuring Services and Home Depot Store front associates for 42 Stores.
  • Collaborated with other departments to ensure alignment of overall company goals with individual market objectives.

Flooring Measure Specialist

Home Depot
06.2021 - 05.2023
  • Developed strong relations with flooring teams in store which resulted in increased sales conversion rate of 66.1% (increase of 259 BSP vs last year)
  • Developed strong rapport with customers and created positive impression of business.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales and maintain conversion rate of at least 60%
  • Created diagrams of customers homes with proper dimensions to be quoted for product desired.
  • Listened to customer needs and desires to identify and recommend optimal products

FOH Team Member/Butcher Assistant

Moody Meats
03.2019 - 03.2020
  • Increased efficiency by 35% through incorporation of new scheduling system and freezer organization that is still used today.
  • Educated new staff members on proper meat packaging, proper storage and organizational methods of cooler, food handling methods and sanitation guidelines.
  • Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products.

Firefighter/EMT-B

Crawfordsville Fire Department
04.2018 - 03.2019
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Prepared incident reports detailing personnel, location and results of each call.
  • Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.

Education

High School Diploma -

Fruitful Harvest Academy
West Harrison, IN
05.2012

Skills

  • Team Management
  • Detailed Reporting
  • Cooperative Relationships
  • Planning and Training Activities
  • Structural Drawings
  • Reading Comprehension
  • Complex Problem-Solving
  • Time Management

Accomplishments

Formerly recognized on several occasions by leadership team for superior leadership qualities and internal/external relationship skills.


Received the Values Based Leadership Award from HDU.


Team has been chosen several times to lead pilot programs to ensure effectiveness of program before rolling out to other regions.

Timeline

HDMS Assistant Market Manager

The Home Depot
05.2023 - Current

Flooring Measure Specialist

Home Depot
06.2021 - 05.2023

FOH Team Member/Butcher Assistant

Moody Meats
03.2019 - 03.2020

Firefighter/EMT-B

Crawfordsville Fire Department
04.2018 - 03.2019

High School Diploma -

Fruitful Harvest Academy

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Ryan Long