Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Ryan Low

Muncie,IN

Summary

Skilled Assistant General Manager talented at maximizing business success. Contributes to culture of streamlining operations and increasing team productivity to bolster sales performance. Honed focus on customer satisfaction to improve organizational outlook.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Assistant General Manager

Dairy Queen Grill & Chill
Muncie, IN
07.2023 - Current
  • Ensured that customer service standards were met or exceeded at all times.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.

Shift Manager

Dairy Queen Grill & Chill
Muncie, IN
10.2022 - 07.2023
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Developed and maintained positive working relationships with staff and customers.

Education

High School Diploma -

Cowan High School
Muncie, IN
05-2023

Bachelor of Science - Finance

Ball State University
Muncie, IN
08.2023 - Current

Skills

  • Business operations knowledge
  • Food safety and sanitation
  • Staff Management
  • Customer Retention
  • Employee Relations
  • Business operations background

Accomplishments

  • 2023 Outstanding Sales Achievement Award

References

References available upon request.

Timeline

Bachelor of Science - Finance

Ball State University
08.2023 - Current

Assistant General Manager

Dairy Queen Grill & Chill
07.2023 - Current

Shift Manager

Dairy Queen Grill & Chill
10.2022 - 07.2023

High School Diploma -

Cowan High School
Ryan Low