Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Ryan Loy

Ryan Loy

Fresno,CA

Summary

I am a focused individual with a skill set capable of performing at a high level in any environment. Most of my career has been spent in retail, however, in a supervisor position, I have experience in administration, high volume sales, marketing, customer relations, inventory, and daily operations of a retail powerhouse. I excel in both a group setting and individually. I am looking to forward my learning while being a valuable asset in any future opportunity.

Overview

11
11
years of professional experience

Work History

Supervisor

Trader Joe's
Fresno, California
05.2013 - Current
  • Created successful work schedules to fully staff shifts for 100 employees.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Facilitated high volumes of cash, credit and gift card transactions, deposits, and verifying cash drawer balance averaging $100,000 in sales daily .
  • Analyzed and created reports to determine profit margins, trends and inventory levels.
  • Collaborated and provided strategies to increase daily sales by 20% from previous year.
  • Provided primary customer support to internal and external customers. Managed 50 calls a day interacting with over 500 people daily.
  • Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.

Host/Server

Country M Ranch
Tulare, CA
07.2011 - 08.2013
  • Arranged and prepared tables for events such as weddings and banquet dinners for 50-100 people.
  • Replenished food items, drinks, and paper products to keep serving area well-stocked during busy periods.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or utensils used often by kitchen staff.

Education

No Degree - Business Administration And Management

Fresno State
Fresno, CA
06.2025

High School Diploma -

Mt. Whitney High School
Visalia, CA
06.2012

No Degree - Real Estate

London Properties
Fresno
01.2022 - 01.2022

Skills

  • Business Development
  • Inventory Management
  • Scheduling and Time-Tracking
  • Cash Handling and Reconciliation
  • Computer Proficiency
  • Team Building and Motivation
  • Decision Making

Timeline

No Degree - Real Estate

London Properties
01.2022 - 01.2022

Supervisor

Trader Joe's
05.2013 - Current

Host/Server

Country M Ranch
07.2011 - 08.2013

No Degree - Business Administration And Management

Fresno State

High School Diploma -

Mt. Whitney High School
Ryan Loy