Dynamic Assistant Manager with a decade of experience in retail. Proven expertise in team leadership, customer service excellence, and operational efficiency, driving sales and enhancing team performance.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Norman Foleys Spar.
Ireland
08.2013 - 10.2023
Led team in executing daily operations, ensuring compliance with company policies and procedures.
Developed training programs to enhance staff skills and improve service quality.
Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
Mentored junior staff, promoting professional development and fostering a positive work environment.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Search and Rescue Volenteer
Ballyheigue Inshore Rescue Service (Charity Organization)
Ballyheigue, Ireland
01.2013 - 10.2023
Led emergency response operations during coastal incidents, ensuring safety of individuals and property.
Coordinated search and rescue missions, collaborating with local authorities and community volunteers.
Trained new volunteers in safety protocols, equipment usage, and rescue techniques to enhance team readiness.
Conducted regular drills and simulations to improve response times and operational effectiveness of rescue teams.
Developed training materials focused on water safety awareness and effective rescue strategies for community outreach programs.
Upheld strict adherence to safety regulations during all activities, minimizing risk exposure for both volunteers and those being assisted.
Conducted regular equipment checks and maintenance tasks, ensuring optimal functionality during high-stakes missions.
Collaborated with other emergency responders for seamless coordination during large-scale rescue efforts.
Education
High School Diploma -
Causeway Comprehensive School
Causeway, Ireland
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Team motivation
Staff training and development
Staff supervision
Task delegation
Goal setting
Conflict resolution
Retail operations
Employee scheduling
Sales strategies
Verbal and written communication
Timeline
Assistant Manager
Norman Foleys Spar.
08.2013 - 10.2023
Search and Rescue Volenteer
Ballyheigue Inshore Rescue Service (Charity Organization)