Ryan Lyons
Las Vegas,NV
Summary
Operations-focused professional with a strong mix of executive assistance, customer success, and entertainment production experience. Strengths include stakeholder communication, project management, team leadership, logistics, and social media content support, with a background built on organized execution, collaboration, and high-pressure environments.
Overview
2
2
Languages
21
21
years of professional experience
Work History
Executive Assistant to Chief Executive Officer
Kimochis
San Jose, CA
02.2023 - 01.2026
- Managed CEO calendar, priorities, and daily executive scheduling for Kimochis.
- Arranged travel, itineraries, and meeting logistics for CEO commitments.
- Collaborated with CEO to enhance executive operations and drive organizational initiatives.
- Coordinated confidential correspondence between CEO, board members, and company partners.
- Facilitated cross-functional projects and communicated key priorities to stakeholders across leadership.
Customer Success Manager
Kimochis
United States
01.2026 - Current
- Managed partnerships with school districts and educational organizations to enhance customer engagement and implement SEL programs.
- Guided Kimochis customers through onboarding and product setup.
- Managed customer inquiries about social-emotional learning products.
- Resolved order issues and account questions with care.
- Coordinated tradeshow logistics while overseeing Canadian Sales Division operations.
Aerial Director
Royal Caribbean Group
Miami-Fort Lauderdale Area
07.2020 - 07.2023
- Led cross-functional teams of 20+ to coordinate schedules, logistics, production timelines, and operational details, ensuring seamless execution of projects.
- Created and developed aerial elements for large-scale theatrical productions, installing and training teams to enhance performance quality.
Social Media Manager
Phase Gym
Alabama
03.2021 - 08.2023
- Managed social content calendars for Phase Gym across Instagram, Facebook, and TikTok.
- Filmed and edited brand-specific social media content and planned promotional campaigns for offers, events, and initiatives to enhance audience engagement.
- Wrote captions promoting classes, memberships, and gym events.
- Created fitness posts showcasing training spaces, equipment, and member culture.
Aerial Stand-In/Double | P'ink - Beautiful Trauma World Tour
Silent House
Los Angeles, CA
01.2017 - 03.2018
- Collaborated with creative, production, aerial, rigging, lighting, and technical teams in P'ink's rehearsal environment to enhance performance execution.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Executed daily tasks with precision in a fast-paced environment.
Acrobat | Le Reve - The Dream
Wynn Las Vegas
Las Vegas, NV
09.2005 - 09.2016
- Collaborated for over a decade with international cast, technicians, stage management, and creative teams in Franco Dragone's production.
- Ensured adherence to performance, rehearsal, training, and safety standards across schedules of up to 10 shows weekly.
Aerial Director & Choreographer | P'ink - The Truth About Love Tour
Silent House
Los Angeles, CA
11.2012 - 02.2013
- Led aerial development efforts, collaborating with performers, choreographers, creative teams, rigging, and technical departments to achieve seamless execution during rehearsals and pre-production.
- Directed Silent House live event productions from concept through execution.
- Led creative brief development for Silent House client presentations and pitches.
- Streamlined communication between production, design, and talent teams to improve project outcomes. across production, design, and talent departments.
Education
Partial Studies - Kinesiology and Exercise Science
University of Windsor
Windsor, ONSkills
- Executive support
- Project management
- Cross-functional coordination
- Calendar management
- Stakeholder communication
- Client engagement
- Client onboarding
- Customer experience
- Sales Operations
- Event coordination
- Digital communication
- Team leadership
Languages
English
Native/ Bilingual
French
Limited
Affiliations
- 200 YTT Certification
- 50 Hour Breath Wok Coach
- Level 1 and 2 Kahuna Bodywork
Timeline
Customer Success Manager
Kimochis
01.2026 - Current
Executive Assistant to Chief Executive Officer
Kimochis
02.2023 - 01.2026
Social Media Manager
Phase Gym
03.2021 - 08.2023
Aerial Director
Royal Caribbean Group
07.2020 - 07.2023
Aerial Stand-In/Double | P'ink - Beautiful Trauma World Tour
Silent House
01.2017 - 03.2018
Aerial Director & Choreographer | P'ink - The Truth About Love Tour
Silent House
11.2012 - 02.2013
Acrobat | Le Reve - The Dream
Wynn Las Vegas
09.2005 - 09.2016
Partial Studies - Kinesiology and Exercise Science
University of Windsor