Aviation - I became a pilot in April of 2023
Ryan MacMillan
Anaheim,CALIFORNIA
Summary
Dynamic Sales Manager with a proven track record at Orange County Industrial Sewing Machine Co., excelling in relationship building and securing lucrative contracts. Skilled in training technicians and managing performance, I leverage product knowledge and a positive attitude to foster client loyalty and drive repeat business.
Overview
7
7
years of professional experience
Work History
Sales Manager
Orange County Industrial Sewing Machine Co.
11.2022 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
Sewing Machine Technician
Orange County Industrial Sewing Machine Co.
03.2020 - 11.2022
- Dismantled machinery to access, remove, and replace worn components and tested the machines before returning them to the customer.
- Maintained detailed records of all machine repairs and parts replacements, ensuring accurate tracking of inventory.
- Conducted comprehensive testing on new machines to confirm optimal performance before delivering the machines to the end user.
- Communicated with outside vendors to attain appropriate parts and tools.
- Mentored junior technicians in advanced troubleshooting techniques, fostering an environment of continuous learning and skills development.
- Diagnosed equipment issues by analyzing error messages and testing results.
- Used hand and power tools to repair and maintain industrial machinery.
- Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
- Read and interpreted schematics, diagrams and blueprints to follow specifications in maintaining industrial machinery.
Parts Sales
Orange County Industrial Sewing Machine Co.
01.2020 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Warehouse Worker
Orange County Industrial Sewing Machine Co.
10.2018 - 01.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 150 pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Education
High School Diploma -
El Modena High School
Orange06-2018
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Rapport and relationship building
- Positive and upbeat
Interests
Sports
Golf
Auto Repair/Restoration
Off-road Racing
Fabrication
Timeline
Sales Manager
Orange County Industrial Sewing Machine Co.
11.2022 - Current
Sewing Machine Technician
Orange County Industrial Sewing Machine Co.
03.2020 - 11.2022
Parts Sales
Orange County Industrial Sewing Machine Co.
01.2020 - 03.2020
Warehouse Worker
Orange County Industrial Sewing Machine Co.
10.2018 - 01.2020
High School Diploma -
El Modena High School
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