Ryan Maher
Sterling Heights,MI
Summary
Results-driven supervisor with expertise in KPI monitoring, team leadership, and operational improvement. Known for optimizing freight handling processes and ensuring compliance with safety protocols.
Overview
9
9
years of professional experience
Work History
Senior Outbound Supervisor/ Senior Dispatcher
Central Transport
Warren, Michigan
02.2026 - Current
- Led daily LTL transportation operations, overseeing dispatch and dock activities, while managing teams of 40+ drivers and dock personnel to meet service and operational goals.
- Optimized driver routes, freight movement, and workload assignments by analyzing changing business demands, improving efficiency while maintaining on-time service performance.
- Directed real-time communication with drivers, vendors, and terminal leadership to resolve operational issues and ensure timely freight delivery.
- Monitored key performance indicators (KPIs), safety compliance, and operational standards while driving continuous improvement in productivity, quality, and customer service.
- Coached and developed team through training and accountability, ensuring compliance with DOT/OSHA regulations in a fast-paced LTL environment.
HU Control Senior Analyst
Central Transport
Warren, Michigan
06.2025 - 02.2026
- Developed corrective actions through root cause analysis of freight damage, service failures, and processing errors, enhancing operational performance.
- Reduced cargo and shipping claims by analyzing claim trends, identifying recurring issues, and implementing preventative measures to improve freight handling processes.
- Verified proper handling procedures by reviewing pickup documentation and freight condition photos, ensuring shipments met quality and transit standards.
- Entered detailed freight notes, handling instructions, and operational updates, maintaining accurate system documentation to improve communication and shipment visibility.
SR Safety Coordinator
Central Transport
Warren, MI
02.2018 - 03.2025
- Managed and maintained 1,000+ driver personnel files, ensuring compliance with DOT regulations, licensing requirements, training records, and documentation standards.
- Reviewed and analyzed driver accident reports and statements to support compliance and prepare documentation for DOT audits.
- Developed and maintained tracking systems to monitor driver certifications, training requirements, licenses, and compliance deadlines.
- Implemented mandatory driver check-in process to enhance safety oversight and support OTR driver accountability.
- Collaborated with leadership in weekly operational meetings to streamline file management processes and strengthen compliance procedures.
Education
Some College (No Degree) - General Studies
Macomb Community College
Warren, MISkills
- Logistics coordination
- Process optimization
- KPI analysis
- Safety compliance
- Team management
- Issue resolution
- Clear communication
Timeline
Senior Outbound Supervisor/ Senior Dispatcher
Central Transport
02.2026 - Current
HU Control Senior Analyst
Central Transport
06.2025 - 02.2026
SR Safety Coordinator
Central Transport
02.2018 - 03.2025
Some College (No Degree) - General Studies
Macomb Community College