Ryan Marx
Juneau
Summary
Developed valuable administrative skills in a spontaneous office setting, looking to transition into new field. Excel at managing schedules, coordinating communications, and handling confidential information. Seeking to leverage these transferable skills in a new role.
Overview
3
3
years of professional experience
Work History
Office Assistant
State of Alaska Department of Public Safety
03.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to deadlines.
- Assisted in financial tasks such as invoicing and expense tracking to ensure accuracy.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Increased general reception experience by providing professional and courteous front desk support, often with disagreeable clients.
Front Desk Receptionist
Country Lane Inn / Grandma's Featherbed
01.2022 - 08.2022
- Greeted guests at front desk and engaged in conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
No Degree - Microbiology
Washington State University
Pullman, WANo Degree - Marine Biology
University of Alaska Southeast
Juneau, AKHigh School Diploma -
Thunder Mountain Highschool
Juneau, AK05-2020
Skills
- Customer service
- Supportive attitude
- Office administration
- Mail handling
- Prioritization and deadline adherence
- File maintenance
- Timely data entry
- Front office management
- Scheduling
- Office supply management
Timeline
Office Assistant
State of Alaska Department of Public Safety
03.2023 - Current
Front Desk Receptionist
Country Lane Inn / Grandma's Featherbed
01.2022 - 08.2022
No Degree - Microbiology
Washington State University
No Degree - Marine Biology
University of Alaska Southeast
High School Diploma -
Thunder Mountain Highschool
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