RYAN MCCORMICK
East Lansing,MI
Summary
Detail-oriented Michigan State University graduate with robust expertise in customer service, team leadership, and management.
Overview
5
5
years of professional experience
Work History
Server/Bartender/Manager
El Azteco
01.2023 - Current
- Supervise front-of-house operations, ensuring smooth service and guest satisfaction.
- Completed in-depth tequila training in order to enhance product knowledge.
- Use expertise to educate and guide customers in selecting products fitting their preferences and enhancing their dining experience.
- Handle opening and closing procedures, including cash reconciliation and daily reports.
- Maintain a clean, organized, and compliant bar area following health and safety standards.
- Greet and serve guests promptly, delivering a positive and memorable dining experience.
- Created a welcoming atmosphere for guests and assessed customer needs.
Sales Associate
Pacific Sun and Wellness
01.2021 - 01.2022
- Acquired a strong understanding of spa services, including tanning beds, red light therapy, hydration infusion pods, and premium tanning beds with red light therapy integrated.
- Consulted clients to identify goals and understand the benefits of each service, guiding them to the most effective membership options.
- Built a strong knowledge of skincare and tanning products in order to help them choose products that support their skincare or tanning goals.
- Promoted and sold retail products, contributing to sales goals.
Education
Bachelor of Arts - Advertising Management, Business
MICHIGAN STATE UNIVERSITY
East Lansing, MI05-2025
Skills
- Team management
- Customer service
- Collaboration
- Time management
- Leadership
- Effective communication
- Conflict resolution
- Multitasking
Pronouns
She/Her/Hers
References
Johnny Vlahakis, (517) 202-9248
Carly White, (810) 623-8906
Profile Info
Highly focused and responsible Michigan State University graduate with strong background in customer service, team leadership and management. Proven ability to manage high-pressure situations, maintain organized systems, and communicate effectively with diverse teams and clients.
Timeline
Server/Bartender/Manager
El Azteco
01.2023 - Current
Sales Associate
Pacific Sun and Wellness
01.2021 - 01.2022
Bachelor of Arts - Advertising Management, Business
MICHIGAN STATE UNIVERSITY