Ryan McInerney
Jacksonville,FL
Summary
Detail-oriented professional with extensive experience in field service and repair. Expert in diagnosing equipment issues and developing maintenance schedules, driving reliability and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Field Service Technician
Plug Power
Macclenny, FL
11.2021 - 08.2026
- Diagnosed technical issues in fuel cell systems, utilizing troubleshooting techniques to restore functionality promptly.
- Conducted on-site installations of fuel cell systems, ensuring compliance with safety standards and operational procedures.
- Developed maintenance schedules for equipment, leading to improved reliability and reduced downtime during operations.
- Collaborated with cross-functional teams to enhance service delivery and improve customer satisfaction through effective communication.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Warehouse Worker
Linder Industrial Machinery
Jacksonville, FL
05.2021 - 11.2021
- Operated forklifts and pallet jacks to efficiently move materials within the warehouse.
- Conducted inventory audits to ensure accuracy and maintain optimal stock levels.
- Implemented safety protocols to minimize workplace hazards and improve compliance.
- Trained new employees on warehouse procedures and equipment usage for enhanced productivity.
Parts Sales Associate
Garber Automotive Group
Green Cove Springs, FL
06.2010 - 05.2021
- Assisted customers in identifying and selecting automotive parts to meet their specific needs.
- Developed product knowledge through continuous learning to provide informed recommendations to clients.
- Collaborated with team members to optimize sales strategies and enhance customer service experiences.
- Maintained accurate inventory records and ensured proper stock levels of automotive components.
Education
High School Diploma -
Clay High School
Green Cove Springs, FL05-2010
Skills
- Troubleshooting and repair
- Technical documentation
- Field repairs
- Problem-solving
- Teamwork and coordination
- Customer service
- Optimistic outlook
Timeline
Field Service Technician
Plug Power
11.2021 - 08.2026
Warehouse Worker
Linder Industrial Machinery
05.2021 - 11.2021
Parts Sales Associate
Garber Automotive Group
06.2010 - 05.2021
High School Diploma -
Clay High School