Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Ryan McNeely

Dallas
Ryan McNeely

Summary

Accomplished Office Manager with a proven track record at Optimum Wellness Solutions, enhancing patient care and streamlining billing processes for increased revenue. Expert in office administration and customer service, demonstrating exceptional organizational skills and a commitment to patient safety. Achieved significant improvements in workflow optimization and financial tracking, utilizing both hard and soft skills effectively.

Overview

3
years of professional experience
1
Certification

Work History

Optimum Wellness Solutions

Office Manager
06.2024 - Current

Job overview

  • Resolved patient concerns with personalized attention and prompt solutions.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
  • Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays.

Senior Helpers

Caregiver
12.2023 - 06.2024

Job overview

  • Provided companionship and emotional support by engaging in meaningful conversations and activities.
  • Delivered personal care services, promoting dignity and respect for individuals.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Federal Express

Material Handler
03.2022 - 07.2023

Job overview

  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.

Education

PrimaMed Training Institute
Richardson, TX

Certificate of Technical Studies from Non-Certified Radiologic Technician
10-2024

South Garland Highschool
Garland, TX

High School Diploma
12-2020

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Billing
  • Workflow optimization
  • Financial tracking
  • Patient safety
  • Direct patient care
  • Radiologic imaging
  • Appointment scheduling

Certification

  • Notary Public License - Texas Secretary of State or Equivalent Authority.
  • Non-Certified Radiologic Technician
  • Basic Life Support Certification (BLS)

Timeline

Office Manager

Optimum Wellness Solutions
06.2024 - Current

Caregiver

Senior Helpers
12.2023 - 06.2024

Material Handler

Federal Express
03.2022 - 07.2023

PrimaMed Training Institute

Certificate of Technical Studies from Non-Certified Radiologic Technician

South Garland Highschool

High School Diploma
Ryan McNeely