Hi, I’m
Ryan McNeely
Dallas
Summary
Accomplished Office Manager with a proven track record at Optimum Wellness Solutions, enhancing patient care and streamlining billing processes for increased revenue. Expert in office administration and customer service, demonstrating exceptional organizational skills and a commitment to patient safety. Achieved significant improvements in workflow optimization and financial tracking, utilizing both hard and soft skills effectively.
Overview
3
years of professional experience
1
Certification
Work History
Optimum Wellness Solutions
Office Manager
06.2024 - Current
Job overview
- Resolved patient concerns with personalized attention and prompt solutions.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays.
Senior Helpers
Caregiver
12.2023 - 06.2024
Job overview
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Delivered personal care services, promoting dignity and respect for individuals.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Federal Express
Material Handler
03.2022 - 07.2023
Job overview
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
Education
PrimaMed Training InstituteRichardson, TX
Certificate of Technical Studies from Non-Certified Radiologic Technician
10-2024
South Garland HighschoolGarland, TX
High School Diploma
12-2020
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Workflow optimization
- Financial tracking
- Patient safety
- Direct patient care
- Radiologic imaging
- Appointment scheduling
Certification
- Notary Public License - Texas Secretary of State or Equivalent Authority.
- Non-Certified Radiologic Technician
- Basic Life Support Certification (BLS)
Timeline
Office Manager
Optimum Wellness Solutions
06.2024 - Current
Caregiver
Senior Helpers
12.2023 - 06.2024
Material Handler
Federal Express
03.2022 - 07.2023
PrimaMed Training Institute
Certificate of Technical Studies from Non-Certified Radiologic Technician
South Garland Highschool
High School Diploma