Ryan Merritt

•Built working relationships with two of top three sales representatives for Footjoy within two months of hire as well as an additional two sales reps to maintain account execution and performance.

•Built and maintained strong customer relationships while professionally resolving questions and needs to sustain trust and momentum.

•Increased workload rapidly—rising to one of the highest on the team in a short period by taking on additional responsibilities and consistently meeting expectations.

•Contributed to maintaining strong account relationships by tracking needs, communicating clearly, and ensuring timely resolution.

• Provide excellent customer service while working in a fast paced environment, assist customers with product questions
• Monitor inventory, check expiration dates, and ensure quality standards are met
• Collaborate with team members to ensure safety and smooth operations
• Address and resolve customer concerns professionally to maintain a positive shopping experience

• Develop and maintain positive relationships with student-athletes
• Teach golf fundamentals and promote skill development
• Create a supportive and engaging learning environment
• Encourage teamwork, discipline, and sportsmanship

• Led closing shifts, ensuring all operations were completed accurately and efficiently
• Supervised team members and delegated tasks to maintain workflow
• Prepared store for next-day operations, including stocking and cleaning
• Delivered strong customer service in a fast-paced environment

• Assisted customers with product selection and provided a welcoming experience
• Maintained store organization, cleanliness, and merchandising standards
• Supported opening and closing procedures
• Worked collaboratively with team members to meet store goals