Ryan Morla
University of Miami Miller School of Medicine
Pembroke Pines,FL
15
years of professional experience
Proficient in incident reporting and security protocols, with expertise in access control and dispatch software. Committed to maintaining safety standards and effective coordination during emergencies.
Work History
Security Dispatcher
2 Years 1 Month- Monitored security systems and responded to incidents, ensuring safety protocols were followed.
- Coordinated communication between security personnel and emergency services during critical situations.
- Managed access control for sensitive areas, verifying credentials and maintaining logs.
- Assisted in training new dispatchers on protocols and use of monitoring equipment.
- Developed incident reports detailing events, actions taken, and outcomes for future reference.
- Collaborated with law enforcement agencies to facilitate investigations and support campus safety initiatives.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
Security Officer
3 Years 7 Months- Monitored hospital premises to ensure safety and compliance with security protocols.
- Responded promptly to emergency situations, coordinating with law enforcement and medical staff.
- Conducted regular patrols to deter criminal activity and maintain a secure environment.
- Assisted in training new security personnel on procedures and emergency response protocols.
- Implemented access control measures, verifying identification for visitors and staff entry.
- Developed incident reports detailing occurrences, contributing to risk management strategies.
- Collaborated with healthcare teams to enhance patient safety through proactive security measures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Forklift Technician
2 Years 9 Months- Diagnosed and repaired forklift mechanical issues to ensure optimal performance and safety compliance.
- Conducted routine maintenance checks and inspections on various forklift models to extend equipment lifespan.
- Collaborated with team members to streamline repair processes, enhancing overall operational efficiency.
- Trained junior technicians on best practices for troubleshooting and repairs, fostering skill development within the team.
- Implemented preventive maintenance strategies that reduced downtime and improved service delivery timelines.
- Analyzed recurring machinery issues and developed solutions to minimize future occurrences, improving reliability rates.
Route Sales Representative
6 Years- Managed daily route schedules to optimize delivery efficiency and customer satisfaction.
- Developed strong customer relationships through regular communication and service excellence.
- Conducted product demonstrations to educate clients on service offerings and benefits.
- Monitored inventory levels, ensuring timely replenishment of stock for client accounts.
- Trained new hires on company policies, best practices, and safety protocols in the field.
- Analyzed customer feedback to identify areas for service improvement and implement solutions.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Education
Emergency Medical Technician - Paramedic
Skills
Incident reports
Dispatch software
Daily reports
Stress tolerance
Security protocols
Access control
Security systems
Alarm monitoring
Radio frequencies monitoring
Law enforcement collaboration
Timeline
Security Dispatcher
University of Miami Miller School of Medicine
07.2024 - CurrentRead More
Security Officer
Baptist Health Hospital
10.2020 - 05.2024Read More
Forklift Technician
Action Forklift
01.2018 - 10.2020Read More
Route Sales Representative
UniFirst
01.2012 - 01.2018Read More
Broward College
Emergency Medical Technician - Paramedic
Read More