Ryan Nettles
Oceanside,CA
Summary
Resort operator with a core focus on guest experience and service, verbal and written communication, cleaning techniques, supply restocking. Proven ability to work efficiently in a fast-paced environment and prioritize multiple tasks while maintaining excellent customer service. Recognized for utilizing problem solving skills during challenging situations, exceeding work efficiency, and attending trainings to improve skills and refresh existing knowledge. Experienced in retail positions and cash/card handling.
Overview
5
5
years of professional experience
Work History
Resort Operator
Legoland California Resort
Carlsbad, CA
09.2024 - 07.2026
- Focused heavily on Guest experiences and satisfaction.
- Worked in retail positions, trained with POS systems and handled credit card payments
- Front of house services (e.g. ride operator, admissions, education, retail shops)
- Trained to operate rides and follow SOP to ensure quality and safety.
- Experienced opening and closing procedures for positions.
Restaurant Team Member
Jack in the Box
Twentynine Palms, California
03.2022 - 07.2024
- Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service.
- Worked register to handle cash and card payments, took orders both inside and drive-thru, and worked fryer to cook fried foods
- Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies.
- Cleaned and sanitized work areas and equipment.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Restaurant Team Member
Jamba Juice
Twentynine Palms, California
02.2021 - 09.2021
- Handled cash and other payments
- Took inventory of supplies and food related items
- Cleaned and sanitized restaurant counters and equipment
- Monitored customer food preferences to determine focus of sales efforts.
- Followed established recipes to prepare menu items.
- Collected and returned dirty dishes to kitchen for washing.
- Utilized problem solving skills during challenging situations with guests or other employees.
- Attended trainings and meetings to improve serving skills.
Education
CS-IT Student - Non-Degree Program -
Mira Costa
Oceanside01-2025
High School Diploma -
Twentynine Palms High
Twentynine Palms, United States01-2022
Skills
- Verbal and written communication
- Cleaning techniques
- Guest experiences
- Supply restocking
- POS experience
- Customer interaction
- Order taking
- Up-selling strategies
References
Christan Camero, Restaurant Manager, Christan_C865@gmail.com, 951-227-5639, Jack in the Box,
Killian Carver, Resource Manger, Killian.Carver@legoland.com, Office 760-918-5409 Cell 760-846-0827, Legoland
Nancy Miller, General Manager, jnm081617@gmail.com, 307-996-7777, Jamba Juice
Juan Rodriguez, Training Supervisor, 442-241-4381, Jack in the Box
Timeline
Resort Operator
Legoland California Resort
09.2024 - 07.2026
Restaurant Team Member
Jack in the Box
03.2022 - 07.2024
Restaurant Team Member
Jamba Juice
02.2021 - 09.2021
High School Diploma -
Twentynine Palms High
CS-IT Student - Non-Degree Program -
Mira Costa