Ryan Niles
West Islip,NY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Restaurant Busser
Primi Italian Steakhouse
10.2023 - Current
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Reset and cleaned tables quickly to prepare for new customers.
Restaurant Waiter,
Maguire's Bay Front Restaurant
06.2021 - 10.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Trained new servers on restaurant policies and procedures.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Golf Course Attendant
Heartland Golf Park
06.2019 - 09.2020
- Used golf carts and push carts to recover range balls.
- Cleaned and restocked range balls
Education
High School Diploma -
Bay Shore Senior High School
Bay Shore, NY06.2023
No Degree - Aviation/ Professional Pilot
BOCES Aviation Academy
North Bellport, NY 06.2023
Skills
- Guest Relations Management
- Upselling Techniques
- Menu Memorization
- Quality Control
- Team Collaboration
- Active Listening
Timeline
Restaurant Busser
Primi Italian Steakhouse
10.2023 - Current
Restaurant Waiter,
Maguire's Bay Front Restaurant
06.2021 - 10.2023
Golf Course Attendant
Heartland Golf Park
06.2019 - 09.2020
High School Diploma -
Bay Shore Senior High School
No Degree - Aviation/ Professional Pilot
BOCES Aviation Academy
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