Ryan park
Howell,MI
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
13
13
years of professional experience
Work History
Sales Associate
AT&T Wireless
Howell, MI
07.2021 - 06.2024
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Processed credit card transactions quickly and securely.
- Tracked sales performance metrics to identify trends in market place.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Manager
SpartanNash
Howell, MI
04.2011 - 06.2021
- Conducted performance reviews for team members.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with regulatory requirements and industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
High School Diploma -
Howell High School
Howell, MI06-2009
Skills
- Product Sales
- Retail loss prevention
- Sales Development
- Upselling
- Inventory Control
- Promotional support
- Order Processing
- Sales Training
- Merchandising knowledge
- Policy and Procedure Adherence
- Sales Strategies
- Sales Forecasting
- Meeting deadlines
- Stocking and Receiving
- Problem-Solving
Timeline
Sales Associate
AT&T Wireless
07.2021 - 06.2024
Manager
SpartanNash
04.2011 - 06.2021
High School Diploma -
Howell High School
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