Summary
Overview
Work History
Education
Skills
Timeline
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RYAN PILL

Palm Bay,FL

Summary

Accomplished Finance Manager with a proven track record at DYER AUTO GROUP, enhancing dealership sales through expert customer relationship development and securing optimal financing options. Skilled in Dealer Track, Route One, CDK, and experienced in CAPS dealer portal. Adept at coaching teams and individuals for success. Demonstrated ability to increase store profitability and manage high-stress situations, ensuring customer satisfaction and safety.

Overview

13
13
years of professional experience

Work History

Finance Manager

DYER AUTO GROUP
10.2019 - Current
  • Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
  • Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
  • Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
  • Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
  • Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.

STORE MANAGER

Prime Communications AT&T
01.2014 - 10.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Increased store profitability by increasing store sales every month and hitting store goals.

Test Associate

Bombardier Inc
11.2013 - 01.2014
  • Collaborate with engineers of Cam-am ATVs, UTVS, and Sea-Doo watercrafts.
  • Report any issues while testing Cam-am and Sea-Doo products.
  • Follow testing instructions, clean vehicles, and look for any damage due to testing.

Law Enforcement Officer

Brevard County Sheriff's Office
06.2012 - 10.2013
  • Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
  • Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
  • Answered emergency calls for help from citizens and business owners.
  • Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
  • Completed comprehensive training courses in firearms proficiency, self-defense tactics, first aid response, crisis management, among others for professional growth as a law enforcement officer.

Education

No Degree - Law Enforcement Academy

Brevard Community College
Melbourne, FL
06-2008

High School Diploma -

Bayside High School
Palm Bay, FL
05-2006

Skills

  • Customer satisfaction
  • Verbal and written communication
  • Customer relationship development
  • Coaching and training
  • Skilled in Dealer Track, Route One, Vinsolutions, and CDK
  • Experienced in using CAPS Dealer Portal

Timeline

Finance Manager

DYER AUTO GROUP
10.2019 - Current

STORE MANAGER

Prime Communications AT&T
01.2014 - 10.2019

Test Associate

Bombardier Inc
11.2013 - 01.2014

Law Enforcement Officer

Brevard County Sheriff's Office
06.2012 - 10.2013

No Degree - Law Enforcement Academy

Brevard Community College

High School Diploma -

Bayside High School

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RYAN PILL