Ryan Potter
Stafford,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing data entry, spreadsheet creation, and webpage design and upkeep skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
Crystal Clear Glass Inc DBA Stafford Glass
11.2023 - Current
- Enhanced office efficiency by organizing files and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing by building and maintaining customer databases for the company.
- Answered company phones,took detailed messages, and booked appointments to provide a pleasant experience for the customers.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Created spreadsheets and metrics for all aspects of the business to help the owners become more organized and profitable.
- Updated the company webpage and the improvements caused a 215% increase in traffic to the page which increased sales.
- Reduced operational costs through effective inventory management.
- Assisted the work crew with moving products to the job site, managing tools, and cleaning up the job site to provide a quality installed product for the customers.
- Saved the work crew time by helping with the loading of the work trucks and completing the pre-road vehicle inspection checklist.
Server's Assistant
Outback Steakhouse
09.2017 - 11.2023
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Trained new employees in sanitary requirements mandated by Health Department safety codes.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Assisted with dining room set up prior to and after service period.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Cell Phone Repair Technician
Rock It Repair
09.2020 - 10.2020
- Repaired cell phones in a timely manner
- Performed detailed device inspections to identify necessary repairs or replacements accurately.
- Prevented potential device damage by following proper handling protocols for delicate components during disassembly and reassembly processes.
- Maintained a clean and organized workspace, contributing to an efficient work environment conducive to quick repairs.
Education
Bachelor of Science - Computer Science
University of Mary Washington
Fredericksburg, VA05.2020
Skills
- Data Entry
- Microsoft Office
- File Maintenance
- Inventory Management
- Mandarin Chinese
- Filing and Data Archiving
- Excel Spreadsheets
- Python
- HTML
- JAVA
Certification
- IT Support, Google - Aug 22
- Python, University of Michigan - Oct 22
Volunteer Positions and Hobbies
- Managed the Yamaha CL5 soundboard for weekly church services at Ebenezer United Methodist Church in Stafford, VA.
- Assisted with weekly Sunday school classes mentoring children and serving as a role model in matters of spirituality, character development, and personal growth.
- Hobbies include programming computer functions for personal use and developing games for personal use
Timeline
Office Assistant
Crystal Clear Glass Inc DBA Stafford Glass
11.2023 - Current
Cell Phone Repair Technician
Rock It Repair
09.2020 - 10.2020
Server's Assistant
Outback Steakhouse
09.2017 - 11.2023
Bachelor of Science - Computer Science
University of Mary Washington
- IT Support, Google - Aug 22
- Python, University of Michigan - Oct 22
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