Summary
Overview
Work History
Education
Skills
Certification
Data Processing
Languages
Hobbies and Interests
Languages
References
Timeline
Generic

Ryan Pullan

Los Angeles,CA

Summary

Dedicated Milieu Manager with extensive experience in overseeing therapeutic environments for individuals recovering from substance abuse. Skilled in staff supervision, program development, and crisis intervention. Seeking to leverage leadership abilities and expertise to support the growth and success of a substance abuse treatment facility.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Milieu Manager

Casa Palmera Los Angeles (formerly ARC)
Los Angeles, CA
03.2023 - Current
  • Managed the day-to-day operations of a therapeutic milieu for individuals undergoing substance abuse treatment, ensuring a safe, supportive, and therapeutic environment.
  • Supervised a multidisciplinary team of Behavioral Technicians and Licensed Vocational Nurses providing leadership, guidance, and performance evaluations.
  • Developed and implemented policies and procedures to promote client safety, well-being, and recovery in accordance with regulatory standards and best practices.
  • Collaborated with clinical staff to develop individualized treatment plans and interventions based on client assessments, progress, and clinical needs.
  • Conducted regular staff meetings, case conferences, and training sessions to foster teamwork, communication, and professional development among staff members.
  • Led crisis intervention efforts and coordinated emergency responses to ensure the safety and security of clients and staff.
  • Maintained accurate documentation of client progress, incidents, and treatment outcomes in compliance with agency policies and regulatory requirements.

Behavioral Technician Supervisor

Authentic Recovery Center
Los Angeles, CA
02.2022 - 03.2023
  • Supervised a team of Behavioral Technicians in delivering behavioral services to clients with substance use disorders, ensuring adherence to treatment protocols and therapeutic interventions.
  • Provided training and mentorship to Behavioral Technicians on evidence-based practices for substance abuse treatment, motivational interviewing techniques, and crisis intervention strategies.
  • Implemented quality assurance measures to ensure compliance with regulatory standards and best practices in substance abuse treatment.
  • Acted as a liaison between clients, clinical staff, and management, facilitating communication and addressing concerns to promote a supportive treatment environment.
  • Maintained accurate documentation in compliance with confidentiality regulations and agency policies.

Detox/Residential Behavioral Technician

Authentic Recovery Center
Los Angeles, CA
03.2020 - 02.2022
  • Develop and manage residential houses rules and policies
  • Conduct daily assessments (COWS/CIWAS) on clients and collected UA screenings
  • Collaborate with case managers and therapists to coordinate treatment objectives
  • Record significant events and shift observations of individual clients which may be relevant to client treatment
  • Monitor clients self-administer medication and maintain current medical charts in KIPU database
  • Maintain HIPAA compliance
  • Daily interactions with clients to provide the best care possible
  • Facilitate daily Morning Meditation group.

Certified Inpatient Client Transport

Beit T'Shuvah Treatment Center
Los Angeles, CA
06.2018 - 03.2020
  • Provided secure pharmaceutical transport
  • Safely transported clients to and from appointments using program owned vehicle
  • Provided documentation and communication regarding doctors' appointments to rehabilitation counselors and staff
  • Provided prompt intervention in the event of a crisis both to deescalate the crisis and to notify, when indicated, persons and agencies necessary for the resolution of the crisis situation
  • Provided on-the-spot counseling as a sober mentor, remaining consistent with the philosophy of the program
  • Recorded significant events and shift observations of individual clients which may be relevant to client treatment

Program Facilitator

Silicon Beach Treatment Center
Westchester, CA
01.2018 - 06.2018
  • Intervened as an advocate for clients to resolve pressing crisis situations and relayed information to clinical team/upper management
  • Facilitated attendance of client group therapy and required on-site groups
  • Performed weekly urine analysis for all male clients
  • Documented daily shift observations and reported them to my supervisor
  • Dispensed client medications and recorded all medical intakes
  • Maintained HIPAA compliance.

Education

CCAPP (California Consortium of Addiction Programs

DLCAS
Virtual

High School Diploma -

Culver City High School

Skills

  • Comfortable in an active and dynamic environment
  • Flexible schedule
  • Adept at handling people with behavioral issues with sensitivity and efficiency
  • Great at working both independently and in a team
  • Able to remain calm and keep others calm in a high-energy or chaotic environment or scenario
  • Known for strong presentation and communication skills; expert at building relationships with all types of clientele
  • Staff Supervision and Leadership
  • Crisis Intervention and Management
  • Program Development and Implementation
  • Interdisciplinary Collaboration
  • Regulatory Compliance
  • Documentation and Record-Keeping
  • Client-Centered Care
  • Conflict Resolution
  • Time Management and Prioritization
  • Excellent Communication Skills

Certification

  • CPR/First Aid/AED
  • Overdose Prevention Naloxone (Narcan) Training
  • Mandated Reporter
  • HIPAA

Data Processing

Windows, Mac, Kipu EMR Software, Microsoft Office, Email, Google Drive, Firefox, Chrome, Safari

Languages

  • English
  • Spanish - fluent
  • Hebrew - basic/literary

Hobbies and Interests

  • Film
  • Music
  • Travel
  • Photography

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Milieu Manager

Casa Palmera Los Angeles (formerly ARC)
03.2023 - Current

Behavioral Technician Supervisor

Authentic Recovery Center
02.2022 - 03.2023

Detox/Residential Behavioral Technician

Authentic Recovery Center
03.2020 - 02.2022

Certified Inpatient Client Transport

Beit T'Shuvah Treatment Center
06.2018 - 03.2020

Program Facilitator

Silicon Beach Treatment Center
01.2018 - 06.2018

CCAPP (California Consortium of Addiction Programs

DLCAS

High School Diploma -

Culver City High School

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