Ryan Randazzo
Spring ,TX
Summary
Dynamic professional with a proven track record in customer relations and small business operations. As a Salesman at Texas Engineered Roofing, I excelled in relationship building and project estimating, driving significant sales growth through tailored solutions and exceptional client service. Skilled in negotiation and operations management, I consistently delivered outstanding results.
Overview
2027
2027
years of professional experience
Work History
Owner
RJR Roofing & Home Repairs
Spring, TX
2021 - Current
Salesman
Texas Engineered Roofing
The Woodlands, TX
2017 - 2021
- Developed strong relationships with clients to identify roofing needs and provide tailored solutions.
- Demonstrated product knowledge by effectively communicating features and benefits of roofing systems.
- Assisted in preparing detailed estimates and proposals for potential customers, ensuring accuracy and clarity.
- Conducted follow-up calls to ensure customer satisfaction and address any concerns post-installation.
- Participated in training sessions to enhance product knowledge and sales techniques, improving overall performance.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Bartender
Grotto
The Woodlands, TX
2014 - 2017
- Mixed cocktails and served beverages efficiently during peak hours.
- Maintained cleanliness and organization of bar area to enhance guest experience.
- Assisted in training new staff on menu offerings and service standards.
- Developed knowledge of wine pairings and craft beer selections for customer recommendations.
- Managed inventory levels and communicated needs for reordering supplies to maintain stock levels.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Associate of Arts -
Lonestar Community College
The WoodlandsSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Client service
- Operations management
- Project estimating
- Staff management
- Negotiation
- Bidding processes
Additional Information
As far as my track record in teaching goes, I’ve coached 2 baseball teams and was assistant coach to 4. With a great deal of patience and persistence, I enjoy relaying information to students/players in an informative and understanding manner. Also, being the oldest of 4 boys, it was my job to help teach my younger siblings things i learned growing up.
Timeline
Owner
RJR Roofing & Home Repairs
2021 - Current
Salesman
Texas Engineered Roofing
2017 - 2021
Bartender
Grotto
2014 - 2017
Associate of Arts -
Lonestar Community College