Ryan Ristau
Voorhees Township,NJ
Summary
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
12
12
years of professional experience
Work History
Shift Supervisor
Starbucks
Marlton, NJ
11.2016 - 02.2024
- Answered and resolved customer questions and concerns
- Addressed employee and production issues to determine and implement optimal resolutions preventing wasted resources
- Assisted store management with meeting standards of service and quality in daily operations
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
- Sustained safety protocols to ensure proper, cost-effective and safe handling of equipment and materials
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Troubleshot equipment to reduce service calls and downtime.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Served as liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout facility consistently met or exceeded expectations.
- Resolved conflicts among team members diplomatically, promoting harmonious work atmosphere conducive to collaboration.
Teacher's Assistant
Garfield Park Academy
Willingboro, NJ
08.2014 - 06.2015
- Worked with lead teacher to monitor class schedule and take attendance.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Completed daily reports on attendance and disciplinary performance.
- Maintained safety and security by overseeing students in recess environments.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Mentored and tutored individual students needing additional help.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Taught courses under guidance of senior instructors.
- Reviewed lesson material with students individually or in small groups.
- Helped students build strong organizational skills that improved their overall academic success and daily functioning at school.
- Assisted students with special needs in developing effective communication skills, fostering a sense of independence.
- Supported student physical, mental, and social development using classroom games and activities.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Shift Manager
Billabong
Uniondale, NY
02.2012 - 06.2013
- Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations
- Positioned skilled staff in key areas throughout shift to ensure optimal productivity of overall department
- Enhanced operations and boosted efficiency through employee training and coaching
- Tracked employee sales and assisted in ensuring store met weekly sales goals.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Exercised composure under pressure and in escalated customer service scenarios.
- Trained and mentored new employees to maximize team performance.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering cohesive workplace culture.
Education
Computer Science -
Camden County College
Blackwood, NJ01.2016
Computer Science -
Nassau Community College
Garden City, NY01.2014
High School Diploma -
Millburn High School
Millburn, NJ06.2008
Skills
- Team development
- Inventory management
- Opening and closing procedures
- Issue and conflict resolution
- Time management
- Strong communication skills
- Adaptive team player
- Detail-oriented
- Cheerful and energetic
- Dependable and reliable
Timeline
Shift Supervisor
Starbucks
11.2016 - 02.2024
Teacher's Assistant
Garfield Park Academy
08.2014 - 06.2015
Shift Manager
Billabong
02.2012 - 06.2013
Computer Science -
Camden County College
Computer Science -
Nassau Community College
High School Diploma -
Millburn High School