Ryan Robinson
Lakeway
Summary
Dynamic Office Manager with a proven track record at Rehab Without Walls, excelling in operational oversight and compliance management. Adept in financial reporting and employee training, I leverage strong communication skills to enhance workflow optimization and drive organizational success. Committed to achieving excellence in all administrative functions.
Overview
9
9
years of professional experience
Work History
Office Manager
Rehab Without Walls
Austin
11.2022 - Current
- Designated Super User to assist in operational function for all thirty Home and Community Rehab Without Walls locations.
- Training new Office Managers and Administrative Assistants.
- Completing master UKG upload submission for payroll completion for all thirty home and community locations.
- Managed daily business operations and administrative functions for location.
- Developed and enforced internal financial controls to ensure compliance with policies and regulations.
- Oversaw accurate client billing and financial reporting.
- Liaised with corporate departments on administrative matters, including finance, payroll, accounts receivable, accounts payable, human resources.
- Payroll processing, verifying hours and resolving discrepancies in a timely manner.
- Maintained clinical and financial files, ensuring documentation compliance within deadlines.
- Processed employee mileage and expense reimbursements in accordance with company policy.
- Assisted hiring managers in recruitment processes, maintaining compliance with onboarding procedures.
Business Manager
Austin Ear Clinic
Austin
03.2021 - Current
- Duties for AEC consisted of all HR roles, including hiring and firing of clinic and office staff, business to business communications and contract negotiations, acquiring prior authorizations for in office procedures, scheduling patients for procedures and coordinating with anesthesia providers, leading in all office projects, maintaining supplies and ensuring HIPAA compliance, and timesheet/payroll overview.
- Duties for Ears and Hearing PA include weekly invoicing, extrapolating-compiling-and computing raw data for expense reports by screener per hospital, assisting in account maintenance, and exporting accounts to collection company/ overseeing collections revenue.
- AEC is an ENT specialty, medical and surgical clinic owned by Dr. Patrick Slater. Ears and Hearing PA is a newborn hearing screening company that is a separate LLC but operated by the same back office and located within the same office space as the clinic; I have duties managing both operations in day to day function.
Personal Assistant (Apprenticeship)
Diversified Providers Services Inc.
Austin
08.2020 - Current
- This tenure includes responsibilities of banking, personal finance, basic ledger and statement maintenance, and bookkeeping.
- This is a S Corp owned and operated by my father which operates in conjunction with three nursing and rehabilitation facilities.
Maintenance Assistant (Volunteer)
Hill Country Nursing and Rehab
Dripping Springs
01.2017 - 03.2025
- While volunteering here, an assortment of things including maintenance in the facility and resident rooms, property foundation work, property improvement by building a fence, and being active during resident events were in the line of work.
- Regularly helping out at the facility with projects in accordance with the maintenance man working full time.
Student Assistant (Internship)
Sul Ross State University
Alpine
07.2018 - 06.2020
- Title held was Assistant Special Teams coordinator, Fall 2018, and Running Back Coach, Spring 2020. These duties included film breakdown and analysis, presentations to staff and players, moderate excel and application software use.
- The opportunity to hold this position was a result of taking a medical red-shirt year. After discussing with the head coach, this position on the coaching staff was granted and was able to participate within the organization and was honored to do so again while finishing school.
Education
Bachelor of Business Administration -
Sul Ross State University
Alpine, Tx05-2020
Skills
- Payroll processing
- Financial reporting
- Compliance management
- Operational oversight
- Project management
- Workflow optimization
- Workflow planning
- Account reconciliation
- Billing
- Business administration
- Administrative support
- Data entry
- Policy implementation
- Skilled in Excel, Word, ADP Enterprise, ICIMS, Wellsky, UKG, PowerBI
- Critical thinking and problem solving
- Adaptable to situations and settings
- Ability to apply newly learned information
- Attention to detail
- Employee training
- Senior leadership support
- Communication and interpersonal skill set
Awards
- ASC Academic All-Conference, Sul Ross State University, American Southwest honors - Football, Fall 2019
- Dean's List, Sul Ross State University
- Advanced Studies in Psychology
Accomplishments
- Received several Legacy Award Recognitions and RWW Super Star Award
Timeline
Office Manager
Rehab Without Walls
11.2022 - Current
Business Manager
Austin Ear Clinic
03.2021 - Current
Personal Assistant (Apprenticeship)
Diversified Providers Services Inc.
08.2020 - Current
Student Assistant (Internship)
Sul Ross State University
07.2018 - 06.2020
Maintenance Assistant (Volunteer)
Hill Country Nursing and Rehab
01.2017 - 03.2025
Bachelor of Business Administration -
Sul Ross State University