RYAN RODRIGUEZ
San Antonio,TX
Summary
Field Technician with in-depth understanding of cable systems. Strong managerial time-management and communication skills. Excellent at juggling multiple tasks working under pressure and contributing effectively in a team environment.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Field Technician
Spectrum Communications
San Antonio, TX
03.2015 - Current
- Field Technician I 3/27/2015 to 3/28/2015
- Field Technician II 5/29/2015 to 3/17/2016
- Field Technician III 3/18/2016 to 12/01/2016
- Field Technician IV 12/02/2016 to 5/27/2022
- Field Technician V 5/27/2022 to Current
- Ensured customer satisfaction through attentive service and prompt issue resolution.
- Installed, configured, and repaired devices and system components efficiently.
- Applied safety policies consistently during daily operations to maintain compliance.
- Coordinated cross-departmental communication regarding equipment status and resolutions.
- Trained customers on equipment usage, setup procedures, and troubleshooting techniques.
- Collaborated with I.T. department to diagnose and resolve technical issues.
- Executed multiple lines installation in confined spaces, roofs, and around obstacles.
- Verified system functionality by testing connections, identifying, and rectifying problems.
Order Selector
H.E.B
San Antonio, Texas
06.2012 - 03.2015
- Selected products for specific routes based on assignments.
- Fulfilled orders efficiently to meet challenging daily objectives.
- Operated pallet jacks safely, maintaining a 0% incident rate.
- Handled heavy objects using proper lifting techniques to prevent injuries.
- Minimized product damage by carefully choosing items during selection process.
Sales Associate
Ross Dress for Less
San Antonio, Texas
04.2011 - 05.2012
- Monitored sales floor to identify customer needs and replenish merchandise efficiently.
- Greeted customers and assisted in locating requested items to enhance satisfaction and retention.
- Processed all sales transactions promptly, minimizing customer wait times.
- Operated cash register, accurately calculating pricing, applying discounts, and managing payments.
- Completed daily recovery tasks to maintain cleanliness and maximize productivity.
- Adhered to company policies and procedures to uphold safety and promote goals.
- Engaged in all assigned training to remain informed on important policies and procedures.
Stocker Associate
Ross Dress for Less
San Antonio, Texas
02.2011 - 04.2011
- Delivered exceptional customer service to enhance client satisfaction.
- Organized sales floor and maintained backroom in compliance with safety and cleaning protocols.
- Efficiently stocked merchandise and ensured inventory control through accurate counting and tagging.
- Rebuilt shelves, racks, and displays to improve product visibility and accessibility.
- Consistently lifted materials of varying weights to support operational efficiency.
- Maintained rapid work pace while meeting tight deadlines for merchandise stocking.
Education
High School Diploma -
East Central High School
2010
Skills
- Customer service and sales
- Organizational and multitasking skills
- Material handling and shipping
- Troubleshooting and diagnostics
- Safety awareness and PPE use
- Team building and collaboration
- Process improvement strategies
- Fiber certification
References
Cody Riddell 210-827-5882 CPS Journeyman
Ernest Acosta 210-218-4798 Forklift Operator
Monica Rodriguez 210-273-8554 Business Travel Sales Manager
Lisa Rodriguez 210-412-6773 Teacher
Timeline
Field Technician
Spectrum Communications
03.2015 - Current
Order Selector
H.E.B
06.2012 - 03.2015
Sales Associate
Ross Dress for Less
04.2011 - 05.2012
Stocker Associate
Ross Dress for Less
02.2011 - 04.2011
High School Diploma -
East Central High School
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