Ryan Romero
Chandler,AZ
Summary
Knowledgeable and dedicated customer service professional with extensive experience in food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Dependable and has reliable transporation to work.
Overview
3
3
years of professional experience
Work History
Hot Line Cook
Freddy's Frozen Custard & Steakburgers
Tempe, AZ
05.2022 - 04.2024
- Expedited orders swiftly without sacrificing quality or presentation standards.
- Reduced food waste through proper portion control measures and accurate inventory management.
- Ensured proper food storage procedures were followed to maintain freshness and prevent spoilage.
- Participated in ongoing professional development opportunities to expand culinary knowledge and stay current with industry trends.
- Improved customer satisfaction by consistently delivering high-quality dishes that met or exceeded expectations.
- Operated various kitchen equipment safely and efficiently, ensuring optimal performance at all times.
- Mentored junior cooks in proper cooking techniques and kitchen protocols, fostering a team-oriented atmosphere.
- Collaborated with fellow kitchen staff to ensure timely completion of orders during peak service hours.
- Checked freshness and quality of ingredients.
- Restocked stations and supplies during slower periods between rushes.
- Monitored food temperatures for proper cooking and safe consumption.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
- Prepared meals according to customer specifications.
Cashier
Goodwill Store
Tempe, AZ
10.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Chandler Gilbert Community College
Chandler, AZHigh School Diploma -
Corona Del Sol High School
Tempe, AZ05.2023
Skills
- Knife Skills
- Cooking techniques
- Grill Mastery
- Ingredient Knowledge
- Sanitation Practices
- Stock Rotation
- Station organization
- Customer Service
- Surface cleaning
- Food handling
- Frying
- Sanitation Procedures
- Grilling
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Cash Register Operation
Food handler card
Certificate for completing food safety course.
Timeline
Hot Line Cook
Freddy's Frozen Custard & Steakburgers
05.2022 - 04.2024
Cashier
Goodwill Store
10.2021 - 11.2021
Chandler Gilbert Community College
High School Diploma -
Corona Del Sol High School