Ryan Ross
Fremont,California
Summary
Dynamic and dedicated professional with a strong background in customer service and cash handling at Dollar Tree. Proven ability to build customer relationships and resolve complaints, enhancing loyalty. Recognized for attention to detail and a solid work ethic, ensuring accurate transactions and a positive shopping experience.
Overview
14
14
years of professional experience
Work History
Cashier
Dollar Tree
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Bell Ringer
Salvation Army ARC
11.2024 - 01.2025
- Promoted a positive atmosphere for team members, leading to improved camaraderie and performance quality.
- Protected donations by never leaving kettle unattended.
- Collaborated with fellow bell ringers to ensure cohesive and synchronized performances.
- Drew attention to kettle by bell ringing and greeting people.
Lead Expeditor
Thrifttown
09.2014 - 07.2016
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Coordinated cross-functional meetings to address and preempt potential delays in supply chain.
- Optimized resource allocation, ensuring that critical projects received priority attention.
- Ensured compliance with regulatory guidelines, keeping meticulous records of all transactions and documentation.
- Optimized warehouse organization, ensuring easy access to materials for expedited order processing.
- Maintained high quality standards by conducting thorough inspections of incoming materials.
Fry Cook
Kentucky Fried Chicken
03.2012 - 09.2013
- Communicated closely with servers to fully understand special orders for customers.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Streamlined communication between fry station and other kitchen areas, improving order accuracy.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
Education
High School Diploma -
Woodburn High School
Woodburn, OR07-2004
Skills
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
- Patience and empathy
- Customer assistance
- Work ethic and integrity
- Time management skills
Timeline
Cashier
Dollar Tree
01.2025 - Current
Bell Ringer
Salvation Army ARC
11.2024 - 01.2025
Lead Expeditor
Thrifttown
09.2014 - 07.2016
Fry Cook
Kentucky Fried Chicken
03.2012 - 09.2013
High School Diploma -
Woodburn High School