Seasoned entrepreneur with a robust background in small business operations and client relations, honed at Russell Construction And Spray Foam Insulation and Lee Miller Construction. Excelled in project management and negotiation, driving customer satisfaction and repeat business. 20 Years experience in residential construction.
Overview
35
35
years of professional experience
Work History
Founder/Owner
Russell Construction And Spray Foam Insulation
08.2003 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Evaluated suppliers to maintain cost controls and improve operations.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Managed large budgets, collaborating with other departments to eliminate redundancies.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Construction Worker
Lee Miller Construction
01.2005 - 06.2007
Completed installations of building structures, trim, flooring, and cabinetry.
Led garages, residential homes, and addition projects to completion.
Farmer
R And R Farms
01.1989 - 01.2001
Family hog farm
Began developing a strong work ethic at age 6
Education
Associate of Applied Science - Residential Construction
Vincennes University
Vincennes, IN
08.2005
Skills
Customer Relations CRM Software
Small business operations
Relationship Building
Verbal and written communication
Client Service
Project Management
Operations Management
Project estimating
Marketing
Negotiation
Sales Leadership
Contract Management
Sales management
Timeline
Construction Worker
Lee Miller Construction
01.2005 - 06.2007
Founder/Owner
Russell Construction And Spray Foam Insulation
08.2003 - Current
Farmer
R And R Farms
01.1989 - 01.2001
Associate of Applied Science - Residential Construction
Vincennes University
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