Ryan Samuels
Austin,Tx
Summary
Customer service friendly with exceptional interpersonal skills. Reliable, Punctual and works well under extended periods of time. Associate offering a positive attitude and flexible schedule. Works well independently or with others as a team. An all around proficient worker in customer service, content review and point of sale. Excellent communication skills with rapid and precise service skills related to average company policy procedures. Possesses overall strong retentive, dedication & meticulous skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Sales & Service Representative
Marriott International
Austin, TX
11.2019 - 08.2020
- Reserved Members/Guests to over 200 + hotel brands.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Created/certified accounts depending on status of guest.
Statistic Management/Product Coordinator
House Of Flayva LLC
Austin, TX
04.2018 - Current
- Tabulate pricing, description of products
- Uploading and maintaining online activities on the HOF website
- Coordinating the timely dispatch to the relevant departments (payments, order completion by stitchers, shipping and follow-up).
- Making contact with customers for satisfaction of service etc
Customer Service Associate
Logisticare Solutions
Austin, Tx
08.2017 - 03.2018
- Non-Emergency Medical Transportation assistance
- High call rate taking
- Partial Tech support
- Covered both in & out call fields
Customer Detail Service
Proreflection
Austin, Tx
01.2017 - 05.2017
- Mobile customer service detailing high-end luxury cars
- Fulfilled special requests from customers for maximum reviews
- Communicated with customers for maintenance options for future relations
Warehouse Associate
Build-A Sign
Austin, TX
11.2016 - 01.2017
- Station worker to finish frames on canvas paintings
- Teach new employees how to use Tensador machine (Canvas stretcher)
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Warehouse Associate
Titos Vodka Factory
Austin, TX
06.2016 - 10.2016
- Constant moved throughout the factory working at different assembly lines for shipping products
- Worked on each station converybelt to learn the difference between the machines
- Worked continuously for hours at a time, lifted 50-70 lbs, followed every procedure & stayed organized effectively
Amazon Seller
Amazon
Home Storage Unit, TX
03.2013 - 12.2015
- Self-efficiency personal work for packaging and shipping products
- Kept up-to-date track of inventory levels and financial data with amazon FBA software
- Responded to customers' complaints regarding service and product quality to solve issues.
- Photographed and posted product listings online to accurately describe product's benefits and advantages.
Education
Diploma -
Lincoln Park High School
Chicago, IL 08.2008 - 05.2012
Skills
Complaint resolution
undefinedTimeline
Sales & Service Representative
Marriott International
11.2019 - 08.2020
Statistic Management/Product Coordinator
House Of Flayva LLC
04.2018 - Current
Customer Service Associate
Logisticare Solutions
08.2017 - 03.2018
Customer Detail Service
Proreflection
01.2017 - 05.2017
Warehouse Associate
Build-A Sign
11.2016 - 01.2017
Warehouse Associate
Titos Vodka Factory
06.2016 - 10.2016
Amazon Seller
Amazon
03.2013 - 12.2015
Diploma -
Lincoln Park High School
08.2008 - 05.2012
Similar Profiles
SANTOSH KARNASANTOSH KARNA
Azure Senior Data Engineer at Marriott InternationalAzure Senior Data Engineer at Marriott International
N. ParvathiN. Parvathi
Assistant Manager – Performance Services APEC Region at Marriott InternationalAssistant Manager – Performance Services APEC Region at Marriott International
Gabriella VivasGabriella Vivas
Senior Room Operations Manager at Marriott InternationalSenior Room Operations Manager at Marriott International
MOHAMED AL-RAZEKMOHAMED AL-RAZEK
Business Applications Support Analyst at Marriott InternationalBusiness Applications Support Analyst at Marriott International
Tatiana T. TorresTatiana T. Torres
Senior Enlisted Advisor at U. S. Navy, Recruit Training CommandSenior Enlisted Advisor at U. S. Navy, Recruit Training Command