Ryan Sandmann
Des Moines,Iowa
Summary
Results-driven professional with a proven track record in client relationship management and sales analysis. Brings strong analytical capabilities and a collaborative approach to driving customer growth, optimizing inventory strategies, and delivering high-impact solutions.
Overview
14
14
years of professional experience
Work History
Account Manager
Grainger
08.2015 - Current
- Developed and maintained strong relationships with key clients to drive customer growth.
- Collaborated with cross-functional teams to design tailored solutions for diverse client needs.
- Analyzed sales data and market trends to identify opportunities for account growth.
- Served as primary contact for client inquiries, ensuring timely resolution of issues.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
On-Site Service Manager (OSSM)
Grainger
05.2012 - 08.2015
- Trained and mentored team members on best practices for service delivery and problem resolution.
- Implemented process improvements that enhanced operational efficiency and reduced response times.
- Collaborated with cross-functional teams to address customer concerns and drive continuous improvement initiatives.
- Managed inventory levels, optimizing stock availability to meet customer demand effectively.
Skills
- Customer service
- Client relations
- Project management
- Strategic account planning
- Cross-functional collaboration
- Data analytics
- Sales analysis
- Sales Force proficiency
Accomplishments
- Keepstock SME: Served as a key resource for District 236 team focused on inventory management and KeepStock program solutions. Partnered with customer-facing teams to enhance understanding of inventory strategies, deliver industry-specific insights, and drive effective, scalable solutions across accounts.
- Sales Force SME: Recognized resource supporting cross-functional teams and strategic projects focused on sales process optimization and system utilization. Partnered with regional leadership and sales teams to drive best practices, enhance adoption of tools and processes, and improve overall sales effectiveness.
- Leadership Development Program (2023): Selected member of the LDP cohort, collaborating with cross-functional teams to drive adoption of Documented Value practices across the Great Plains region within sales force, improving value communication and supporting revenue growth initiatives.
- Skill Masters Program (2024–2025): Selected member collaborating with regional leadership and cross-functional teams to drive alignment on key sales initiatives across the Great Plains region. Led and supported projects focused on elevating sales strategy, sharing best practices, and delivering impactful insights to an audience of 100+ sellers.
Timeline
Account Manager
Grainger
08.2015 - Current
On-Site Service Manager (OSSM)
Grainger
05.2012 - 08.2015