Alexis Butler
Brockton,MA
Summary
Talented Accounts Receivable Specialist with 4 years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Representative
Burke Distributing
Randolph, MA
06.2021 - Current
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Generated, mailed and monitored invoices.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Processed new customer forms to set up accounts in system.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Processed posting and reconciling payments and addressed aged receivables.
- Reached out to vendors and customers to resolve account problems.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
Bagel Maker
Back Bay Bagel Company
Brockton, MA
01.2017 - 05.2021
- Serving breakfast and lunch sandwiches, Cleaning tables, restaurant, units, etc
- Dealing with the public, Working the cash register, Closing the store,
- Knows how to handles allergies
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures
- Updated displays, cases and other customer-facing areas to increase sales of special items
- Cleaned work areas, equipment and utensils
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses
- Upheld high standards of productivity and quality in all areas of operations
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
Education
Associate of Science - Business Administration Career - Accounting
Massasoit Community College
Brockton, MA06-2023
High School Diploma -
Brockton High School
Brockton, MA06.2018
Bachelor of Science - Business Accouting
Bridgewater State University
Bridgewater, MASome College (No Degree) - Business Administration
University of New Hampshire
Durham, NHSome College (No Degree) - Business Administration
Bridgewater State University
Bridgewater, MASkills
- Bill processing
- Adjustment posting
- Investigative research
- Payment management
- Statement issuing
- Billing dispute resolution
- Credit and collections
- Invoicing proficiency
- Accounts receivable expertise
- Cross-functional team collaboration
- General ledger
- Account reconciliation
Timeline
Accounts Receivable Representative
Burke Distributing
06.2021 - Current
Bagel Maker
Back Bay Bagel Company
01.2017 - 05.2021
Associate of Science - Business Administration Career - Accounting
Massasoit Community College
High School Diploma -
Brockton High School
Some College (No Degree) - Business Administration
University of New Hampshire
Some College (No Degree) - Business Administration
Bridgewater State University
Bachelor of Science - Business Accouting
Bridgewater State University
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