Ryan Schultz
Mechanicville,NY
Summary
Proven customer service expert from The Nest Mini golf, adept in maintaining composure in high-pressure situations and ensuring customer satisfaction. Excelled in cash handling and payment processing, significantly minimizing end-of-shift discrepancies. Demonstrates exceptional patience, attention to detail, and a commitment to creating a welcoming environment for all customers. Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
The Nest Minigolf
06.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
Bachelor of Science - Bussiness
Siena
Loudonville, NY05-2028
High School Diploma -
Mechanicville
Mechanicville, NY06-2024
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Payment processing
- Merchandise restocking
- Time management
- Attention to detail
- Basic math
Accomplishments
Scholarship money for finishing high in my class
Affiliations
- Member of the sons of the American Legion since 2005
Timeline
Customer Service Cashier
The Nest Minigolf
06.2023 - Current
Bachelor of Science - Bussiness
Siena
High School Diploma -
Mechanicville
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