Ryan Silva
New Orleans,LA
Summary
With strong problem-solving abilities, a willingness to learn, and excellent communication skills, well-prepared to contribute to team success and achieve positive results. Poised to take on new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Director of Game Day Operations
NOLA Gold Rugby
2022.11 - 2024.09
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with vendors to decrease expenses and increase profit.
- Interacted well with vendors to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted facility managers, ASM Global, on security placement based on ticket sales numbers, activations, and other game day events.
Sales and Marketing Executive
NOLA Gold Rugby
2022.11 - 2024.09
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Contributed to team objectives in fast-paced environment.
- Presented professional image consistent with company's brand values.
- Contributed to event marketing, sales and brand promotion.
Mascot
Major League Rugby, NOLA Gold
- Develop the character’s personality and traits as the original King Creole and capture the attention of Major League Rugby fans across the world
- Assist in the growth of Major League Rugby in Louisiana through cultivating positive experiences for fans
- Interact with children, fans, and professionals at NOLA Gold events.
Mobile Tour Division Sales Associate
Marucci Sports
- Built relationships with potential customers, parents, and guardians to sell the Marucci products and ensured exceptional customer service and satisfaction
- Set-up brand activations in high profile locations to sell the Marucci brand product
- Overcame obstacles to selling the products, alleviated any issues customers experienced, and resolved customer service complaints
- Promoted brand by providing athletes and parents with knowledge and insight on the products through facts, demonstrations, and giveaways.
Assistant Dispatcher, Logistics
Meyers Warehouse Inc
2021.02 - 2021.07
- Assist in coordinating locations and itineraries for long haul drivers and dispatch local drivers around the New Orleans area to the correct locations with the correct product resulting in maximum efficiency
- Maintain constant communication with drivers to ensure incident-free product arrival
- Utilize logistical programs Prophesy, Blujay, and Adobe to record drivers’ paperwork for billing and payroll.
Wood Bat Production Technician
Marucci Sports
2018.10 - 2021.07
- Processed vendor, Major League, and internet orders by ensuring the engraving, stickering, painting, and measuring all meet Major League Baseball and Marucci’s high quality standards
- Collaborated with other departments like painters and wood shop guarantee orders were fulfilled on time and monthly quotas were met
- Trained new employees in their various roles in day-to-day processes in the production warehouse
- Set-up and maintained work areas and operated engraving equipment in accordance to safety procedures.
Promotions Coordinator Intern
New Orleans Baby Cakes (Miami Marlins’ AAA Affiliate)
2017.04 - 2019.09
- Performed as the on-field announcer and kept crowds of 500+ people engaged and excited about the Baby Cakes baseball game
- Orchestrated the annual “Kids Takeover Day” where 50+ children shadowed and performed with different employees throughout the game
- Planned and conducted game day meetings with promotional staff to organize and ensure the success of promotional and game day activities
- Developed timing sheets, game scripts, and promotions as well as managed game day staff to present the best fan experience.
Head of Game Day Operations
NOLA Gold Rugby
2022.11 - 2024.09
Education
Bachelor of Science - Sports Administration
Louisiana State University
Baton Rouge, LA08.2018
Mike the Tiger, Mascot - undefined
Louisiana State University
01.2014
Skills
- Prophesy
- Microsoft Dynamics NAV
- Blujay
- Customer Service
- Teamwork and Collaboration
- Task Prioritization
- Multitasking Abilities
- Problem-Solving
- Public Speaking
- Supervision and leadership
- Microsoft Office Suite
- Google Suite
- Time Management
Timeline
Director of Game Day Operations
NOLA Gold Rugby
2022.11 - 2024.09
Sales and Marketing Executive
NOLA Gold Rugby
2022.11 - 2024.09
Head of Game Day Operations
NOLA Gold Rugby
2022.11 - 2024.09
Assistant Dispatcher, Logistics
Meyers Warehouse Inc
2021.02 - 2021.07
Wood Bat Production Technician
Marucci Sports
2018.10 - 2021.07
Promotions Coordinator Intern
New Orleans Baby Cakes (Miami Marlins’ AAA Affiliate)
2017.04 - 2019.09
Mascot
Major League Rugby, NOLA Gold
Mobile Tour Division Sales Associate
Marucci Sports
Bachelor of Science - Sports Administration
Louisiana State University
Mike the Tiger, Mascot - undefined
Louisiana State University
Similar Profiles
NICK HOGANNICK HOGAN
Elite Match Official at World Rugby & New Zealand RugbyElite Match Official at World Rugby & New Zealand Rugby
Malon Al-JibooriMalon Al-Jiboori
Athlete at USA Rugby/Professional RugbyAthlete at USA Rugby/Professional Rugby
Louise DebrandtLouise Debrandt
Restaurant Manager at Nola Smokehouse & BarRestaurant Manager at Nola Smokehouse & Bar