Ryan Smith
Denton,tx
Summary
Dynamic Operations Manager with a proven track record at Goodmor Construction, excelling in team leadership and operational efficiency. Enhanced employee retention through effective training and conflict resolution, while championing safety protocols. Skilled in inventory management and customer relationship management, driving improved performance outcomes and fostering a positive work environment. Knowledgeable [Desired Position] with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
17
17
years of professional experience
Work History
Operations Manager
Goodmor Construction
03.2013 - 08.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Equipment Operator
Goodmor Construction, LLC
10.2008 - 03.2013
- Operated and transported with commercial driver's license, heavy equipment on regular basis with advanced skill.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Drove vehicles to and from work sites and maintained clean driving record.
- Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
- Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
- Maintained and cleaned equipment after each job and inspected.
- Operated Rock Saw equipment safely with upmost regard for equipment longevity and reliability.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Increased equipment efficiency by performing regular maintenance and timely repairs.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
- Facilitated training for new operators, improving team skill levels and operational safety.
- Enhanced project success, meticulously adhering to operational guidelines and standards for equipment use.
- Ensured compliance with all regulatory requirements during equipment operation, maintaining high standards of safety and legality.
Education
Associate of Science - Biology
North Central Texas College
Gainesville, TX05-2005
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Staff training
- Staff management
- Inventory management
- Customer relationship management
- MS office
- Maintaining compliance
- Client relationships
- Project leadership
- Project management abilities
- Regulatory compliance
Accomplishments
Facilitated the profitable and lucrative sale of Goodmor Construction from conception to completion.
Languages
Spanish
Limited Working
French
Limited Working
Timeline
Operations Manager
Goodmor Construction
03.2013 - 08.2025
Equipment Operator
Goodmor Construction, LLC
10.2008 - 03.2013
Associate of Science - Biology
North Central Texas College
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