Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Souders

Murfreesboro,TN

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining inventory processes at FedEx. Skilled in problem-solving and communication, I successfully managed teams to exceed company goals. My attention to detail and expertise in inventory control have driven significant improvements in operational efficiency and stakeholder engagement.

Overview

12
12
years of professional experience

Work History

Associate

FedEx
Lebanon, TN
02.2013 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

It was my duties to properly and efficiently unload and load trailers with orders by hand, for up to 10 hours a day!

Area Manager

Chewy Warehouse
Mount Juliet, TN
12.2023 - 05.2024

As an area manager I was over 90 team Member and 4 leads to efficiently run and unload trailer of products on the inbound side while keep inventory counted and put properly into the systems, as an area manager it was my job to keep numbers update and accurate , track rates , prosecute write ups and documents, all while keeping the inbound side of the FC running properly and safely to meet the goals and standards of the company.

Manager

FedEx
Memphis TN
08.2016 - 02.2018
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

It was my duties to properly and efficiently unload and load trailers with orders by hand, for up to 10 hours a day!

Lead

Chewy Warehouse
Mount Juliet, TN
06.2023 - 12.2023

As. Lead , I ran an area of outbound with approximately 35 team members to properly pack and ship out thousands of order per night and to further make sure of customer satisfaction while team members safely perform the highest of task!

Education

GED -

Wilson Central High School
Lebanon TN
10.2012

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills

Communication

Physical labor

Problem solving

Inventory control

Timeline

Area Manager

Chewy Warehouse
12.2023 - 05.2024

Lead

Chewy Warehouse
06.2023 - 12.2023

Manager

FedEx
08.2016 - 02.2018

Associate

FedEx
02.2013 - Current

GED -

Wilson Central High School
Ryan Souders