Results-driven Airport Operations Agent with strong decision-making and multitasking skills. Committed to enhancing operational efficiency and ensuring safety in airport processes.
Overview
32
32
years of professional experience
Work History
Airport Operations Agent
Southwest Airlines
Denver, CO
05.2025 - Current
Assisted in coordination of flight schedules and gate assignments to enhance operational efficiency.
Monitored baggage handling processes to ensure timely delivery and compliance with safety standards.
Collaborated with team members to maintain clean and organized workspaces, supporting overall airport operations.
Provided customer service support, addressing passenger inquiries and resolving issues promptly.
Security Officer
Best Security And Crowd Control
Johnstown, CO
01.2022 - Current
Monitored facility access to ensure compliance with security protocols.
Conducted regular patrols to detect and prevent unauthorized activities.
Responded promptly to incidents, coordinating with emergency services as needed.
Trained new security personnel on procedures and safety measures.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Sales Manager
Swire Coca-Cola
Johnstown, CO
06.1994 - 11.2024
Positions Held: from June 1994-November 2024 included, Regional Key Account Manager, Merchandising Manager, Merchandising Supervisor and Merchandisor
Formulated and executed sales strategies to ensure alignment with corporate goals and respond to market dynamics.
Mentored and trained sales teams, enhancing product knowledge and customer engagement techniques.
Analyzed market data to identify growth opportunities and optimize pricing strategies.
Collaborated with marketing to design promotional campaigns, increasing brand visibility and consumer reach.
Led cross-functional teams to drive product launches and marketing campaigns.
Developed and executed strategic sales plans to enhance market penetration.