Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
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Ryan Stehno

Hendersonville,TN

Summary

Retail Service Specialist at O'Reilly Auto Parts with sales through effective customer service. Skilled in cash handling and problem-solving, I thrive in fast-paced settings.

Quick learning abilities for new skills. Punctual to work and dependable transportation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Service Specialist

Oreilly Auto Pats
Hendersonville, TN
06.2022 - Current
  • Mentored newly hired staff in upselling techniques to improve sales.
  • Operated cash registers to accurately process payments from customers.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Engaged customers while solving issues and providing solutions with fast and accurate transaction processing.

Landscape Worker

Thomas Lewis
Gallatin , TN
04.2020 - 05.2022
  • Cared for lawns by mulching, aerating, weeding or grubbing.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Trimmed or edged around flower beds, walks, or walls.
  • Provided proper upkeep of planters, paved areas or other grounds features.
  • Raked, mulched and composted leaves.
  • Used hand-held tools to maintain green spaces.
  • Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
  • Mowing

Education

Associate of Science - Finance

Volunteer State Community College
Gallatin, TN
05-2025

Skills

  • Cash handling accuracy
  • Goal-oriented mindset
  • Adaptive learning
  • Brand representation
  • POS system operation
  • Good communication skills
  • Telephone etiquette
  • Customer service
  • Opening and closing duties
  • Mathematics
  • Problem solving
  • On Time

Affiliations

  • Play hockey
  • Hobby in cars

Certification

  • 10-hour General Industry Safety and Health

Languages

English
Native/ Bilingual

References

  • Alex Hill, manager at O'Reilly Auto Parts: 615-604-2202
  • Thomas Lewis: 615-414-0980

Timeline

Retail Service Specialist

Oreilly Auto Pats
06.2022 - Current

Landscape Worker

Thomas Lewis
04.2020 - 05.2022

Associate of Science - Finance

Volunteer State Community College

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Ryan Stehno