Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Hi, I’m

Ryan Stewart MBA

Corona,CA
Ryan Stewart MBA

Summary

Seasoned Operations Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

14
years of professional experience

Work History

Amazon Air Gateway

Operations Manager- Flow/Change/Ramp Operations
05.2020 - 02.2024

Job overview

  • Held stretch Senior Operations role overseeing 3 Operations Managers and 8 Area Managers
  • Achieved 2021 best in class Safety for Ramp Ground Damage Events among 8 total sites and was member of network Safety Kaizen to improve injuries during Ramp operations
  • Improved (3P) Air Facility's truck departure performance by 59% month over month through standard work and effective process flow changes
  • Led Amazon Air Network at KRIV in 2021 for on time departures with 98.1% out of 840 flights
  • Launched FBA Onsite project scaling daily package integration from 100 to 1,500 supporting Sellers via Amazon Air Transportation
  • Through effective coaching and development promoted 3 L4 Area Managers to L5 and 2 Area Managers to Operations Manager between 2021-2024

Amazon Cross Dock

Operations Manager- Outbound
09.2018 - 05.2020

Job overview

  • Successfully promoted 3 Level 4 Area managers to Level 5 in Q3 2019 and Q1 2020
  • Implemented several tools and mechanisms to track hourly productivity, refine standard work, and shift plan effectively
  • Employee Retention building leader partnered with HR and operations to successfully exceed 90% in weekly engagements
  • During PEAK 2018 achieved 114% productivity performance saving 11,038 hours and $275,950

Amazon Cross Dock/Amazon Fulfillment

Area Manager- Outbound/Problem Solve
04.2015 - 09.2018

Job overview

  • Integrated successful launch of Arc Angel project providing support for physical layout, truck schedule, signage, and quality feedback to project manager
  • Launched new facility as Problem Solve Manager training over 200 associates in Q4 2017 Peak
  • Developed quality audit and thresholds for escalation resulting in 2nd lowest DPMO out of 8 sites
  • As Associate Safety Committee Chairmen conducted Bi-weekly meetings with hourly associates and supported operational safety initiatives, improve safety culture, and decreased OSHA record-able injury rates
  • Member of Amazon Network Kaizen to bring structure and cost savings for pallet supply inventory
  • Created and deployed KPI Metrics Dashboard ranking shifts by Safety, Quality, and Productivity

W.W. GRAINGER INC

LTL-Branch Transfer Supervisor
05.2011 - 02.2015

Job overview

  • Led 30-40 employees in Customer Branch Transfer/LTL departments in 350,000 sq ft. warehouse
  • Fulfilled orders for 28 Grainger Branches in CA, AZ, Hawaii and customers located in western U.S.
  • Managed Career Development plans for 2 Team Leads and high potential associates to build future leaders
  • Exceeded productivity levels and DC network metrics such as Order Accuracy, Cycle Time, and reduced defects
  • Utilized strategic A3's for operational process improvements and Lean Six Sigma to remove waste and re-work

Education

University of La Verne
La Verne, CA

MBA from Management And Leadership
05.2015

University Overview

GPA 3.76

Coursework included: Operations Management, Strategic Management, Marketing Management, and Global Business

California State Polytechnic University, Pomona
Pomona, CA

Bachelor of Science from Technology And Operations Management
03.2009

University Overview

Coursework included: Logistics, Project Management, Strategic Management, Management Science, and Service Operations Management

Skills

  • Microsoft Word, Excel, Outlook and PowerPoint
  • Continuous Improvement
  • Project Management
  • Communication
  • Talent development
  • Cross-Functional Collaboration
  • Process improvement strategies
  • Data Analysis
  • Incidents management
  • Performance Improvement
  • Employee Development
  • Workflow Optimization

References

Available upon request

Languages

Spanish
Professional Working

Timeline

Operations Manager- Flow/Change/Ramp Operations

Amazon Air Gateway
05.2020 - 02.2024

Operations Manager- Outbound

Amazon Cross Dock
09.2018 - 05.2020

Area Manager- Outbound/Problem Solve

Amazon Cross Dock/Amazon Fulfillment
04.2015 - 09.2018

LTL-Branch Transfer Supervisor

W.W. GRAINGER INC
05.2011 - 02.2015

University of La Verne

MBA from Management And Leadership

California State Polytechnic University, Pomona

Bachelor of Science from Technology And Operations Management
Ryan Stewart MBA