Ryan Tallant
Customer Sales
Hillsville,VA
Summary
Hardworking Customer Service Representative with experience working with a wide range customer base. Trained in project and time management with extensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining friendly yet professional relationships with clients to increase profitability and drive business results upwards.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Customer Service Representative
Cavalier Xpress Markets
Hillsville, VA
06.2018 - Current
- Provided well rounded customer support to customers.
- Maintained customer satisfaction with forward-thinking strategies.
- Responded to customer requests for products, services, and company information.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Collaborated with colleagues to ensure customer satisfaction to the best of my abilities.
Customer Service Representative
Duck Donuts
Williamsburg, VA
09.2015 - 06.2018
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Recommended products to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Led shifts five days a week with a three man team
- Had the best reviews and fastest customer service of all team leaders.
Education
Associates of Arts And Science - Business Administration
Wytheville Community College
Wytheville, VA 08.2018 - 05.2020
Associate of Arts And Science - Business Administration
Thomas Nelson Community College
Hampton, VA 08.2017 - 06.2018
Skills
Sales expertise
Additional Information
I like to give back to the community so from time to time I will volunteer at my local VFW.
Certification
MCAS - Microsoft Certified Application Specialist
Timeline
Associates of Arts And Science - Business Administration
Wytheville Community College
08.2018 - 05.2020
Customer Service Representative
Cavalier Xpress Markets
06.2018 - Current
Associate of Arts And Science - Business Administration
Thomas Nelson Community College
08.2017 - 06.2018
Customer Service Representative
Duck Donuts
09.2015 - 06.2018
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