Conduct detailed investigations of insurance claims, ensuring that that I consistently communicate with both the client and the insured facilitating fast and accurate service
Provided detailed reports and estimates of property damage in Hurricanes Maria/Irma (Puerto Rico), Ida (LA) and Ian (FL)
Handle daily loss claims when not deployed for Catastrophe events
Utilized various skills to provide accurate scheduling, constant communication, and reliable reports, all while maintaining a on time delivery services for the carrier and homeowner to ensure a trouble-free process
Traveled to Catastrophe event locations for Hurricanes Maria, Irma, Ida and Ian shortly after the Hurricanes made landfall and successfully closed over 100 claims within four weeks; working both residential and commercial claims in all events
Senior Project Manager
Synergy, NDS
Punta Gorda, FL
06.2024 - 10.2024
Oversaw all of Charlotte County Public School's roofing projects and communicated directly with the staff CCPS and FSBIT staff regarding any and all of their concerns.
Monitored internal financial budgets to measure against projections.
Visited locations to observe operations and ensure project managers and crews were adhering to OSHA safety guidelines.
Identified project needs by reviewing project objectives and schedules.
Established and maintained relationships with third parties and vendors.
Director of Business Development
Moore Corp. Roofing & Property Maintenance
Fort Myers, FL
01.2024 - 06.2024
Rebranded the company from a residential to a commercial client base
Created marketing literature to aid in the transition from residential to commercial general contractors
Developed and designed a company website
Secured over $15M in bids in under five (6) months
Attended, sponsored and spoke various chamber events, COMA, EXPOS, and trade shows
Regularly presented in front of over 200 guests to market the company
Conducted in-person and cold call prospecting to the desired targeted audiences
Maintained a database of job orders in CRM and on the in-house office board
Oversaw three (3) Property Manager’s daily duties, ensuring each completed the assigned tasks
Conducted meetings with subcontractors to complete proposals for prospective clients
Business Development Executive
Stay Dry Roofing
Fort Myers, FL
03.2023 - 12.2023
Secured, retained, and developed accounts to exceed yearly revenue targets
Attended conferences and industry events to connect with prospects and build partnerships
Helped organization refine and execute new business development strategies
Outside Sales Representative
BioResponse
Miami, FL
03.2021 - 10.2022
Adhere to client expectations and concerns
Source clientele by holding meetings, lunches, and events
Explaining who our company is, how we can help and why we are the best choice in the restoration industry
Manage large commercial accounts through maintaining a consistent relationship with property managers and property owners
Field Adjuster
Century Adjusting
San Juan, PR
06.2018 - 12.2018
Examine claims forms and other records to determine insurance coverage
Investigate and assess damage to property and create and review property damage estimates
Prepared and presented over $100 million worth of commercial and residential estimates pertaining to claims handled by Century Adjusting
Prepare report of findings of investigation
Collect evidence to support contested claims in court
Education
Bachelors of Science - Business Administration
FLORIDA ATLANTIC UNIVERSITY
Boca Raton, FL
12.2020
Skills
Policy interpretation
Insurance regulations
Damage assessment
Negotiation techniques
Decision-making
Estimation techniques
Quality control
Marketing
Sales background
Caseload management
Certification
6-20 All-Lines Adjuster License, W659821, FL, LA, NJ, KY