Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Thomas

Lenexa ,KS

Summary

Dynamic business owner with a proven track record in operations management and customer relations at TCS Services. Expert in project management and strategic planning, successfully growing businesses while enhancing customer satisfaction. Skilled in financial management and relationship building, consistently delivering high-quality services and optimizing processes for efficiency.

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Owner

Midwest Holdings & Investments
03.2023 - Current
  • Managed day-to-day business operations.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Owner

Apex Property Group
02.2022 - Current
  • Bought, rehabbed and rented homes for long term holds.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
  • Completed projects within time constraints by effectively managing schedules and allocating resources.

Owner/ Operator

TCS Services
05.2021 - Current
  • Started and grew the company from a one man operation to multiple people in the field and office.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.


HVAC Technician

LBA Heating, Cooling & Plumbing
01.2016 - 05.2021
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.

Education

High School Diploma -

Shawnee Mission Northwest
Shawnee, KS
05-2016

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Operations management
  • Business management
  • Business planning
  • Strategic planning
  • Project estimating
  • Staff management
  • Team oversight
  • Financial management
  • Business development

Certification

  • Licensed Class A General Contractor
  • Master Mechanical License
  • Licensed Master Plumber

Timeline

Owner

Midwest Holdings & Investments
03.2023 - Current

Owner

Apex Property Group
02.2022 - Current

Owner/ Operator

TCS Services
05.2021 - Current

HVAC Technician

LBA Heating, Cooling & Plumbing
01.2016 - 05.2021

High School Diploma -

Shawnee Mission Northwest
Ryan Thomas