Results-driven leader with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
19
19
years of professional experience
Work History
Store manager
Rouse’s Market
Baton Rouge, Louisiana
02.2024 - Current
Streamlined daily operations to improve store efficiency and productivity.
Trained and supervised staff on customer service standards, enhancing service quality.
Implemented merchandising strategies to elevate product visibility and sales performance.
Oversaw inventory management by conducting regular audits to ensure stock availability.
Developed employee schedules to optimize workforce productivity and fulfill operational needs.
Resolved customer complaints, promoting a positive shopping experience for patrons.
Trained and supervised staff on customer service standards to enhance service quality.
Resolved customer complaints, fostering a positive shopping experience for patrons.
Store manager
Walmart
Ridgeland, Mississippi
06.2021 - 10.2023
Oversaw store operations and performance with sales volume between $60 million and $80 million.
Drove sales initiatives that increased business growth and contributed to profitability.
Managed over 270 associates along with eight salaried managers to optimize efficiency.
Executed monthly P&L reviews to enhance financial health and inform performance metrics.
Analyzed sales data to identify trends and adapt strategies, improving sales outcomes.
Implemented merchandising strategies to improve product visibility in-store.
Trained and developed talent, promoting individuals to higher roles.
Ensured compliance with health and safety regulations in store environment.
Store manager
AutoZone
Prairieville, Louisiana
02.2018 - 06.2019
Drove sales within store and to commercial clients, increasing revenue through targeted promotions.
Managed store operations and performance to enhance efficiency and customer satisfaction.
Hired, trained, and evaluated associates on critical business functions.
Maintained optimal inventory levels through daily checks and proactive management.
Assisted customers with inquiries regarding vehicles and related services.
road driver
Stevens transport
Dallas, Texas
07.2017 - 02.2018
Delivered refrigerated goods to businesses nationwide, ensuring timely and safe transport.
Ensured compliance with DOT regulations and federal laws to maintain operational integrity.
Conducted daily inspections of tractor and trailer, enhancing safety and performance standards.
Maintained safety standards to protect motoring public.
Store Manager
Cash America
Baton Rouge, Louisiana
09.2016 - 07.2017
Oversaw sales and drove overall store performance to meet and exceed targets.
Met all daily, monthly, and yearly performance goals and standards.
Assess performance reports and sales goals to meet store standards.
Coach, hire, and discipline associates to reach acceptable goals.
Follow financials to ensure profitability of the store.
Assure all rules and regulations for pawning are followed.
Facilitated pawning and selling of firearms, jewelry, and general merchandise.
Deli/Restaurant Supervisor
Roland J. Robert Distribution
Gonzales, Louisiana
01.2016 - 08.2016
Oversaw operations of four truckstop restaurants, ensuring efficiency and compliance with company goals.
Managed and trained staff across all levels in both store and kitchen environments.
Maintained financial oversight, ensuring compliance with corporate objectives.
Developed strategies that expanded sales and increased customer base.
Implemented quality assurance measures that improved customer satisfaction and encouraged repeat business.
Created staff schedules for optimal coverage during peak hours.
Conducted performance evaluations, providing constructive feedback to enhance team effectiveness.
Ensured adherence to all food safety regulations and standards.
Co-Manager overnight/backroom/general merchandise
Wal-Mart
Thibodeaux, Louisiana
01.2014 - 01.2016
Oversaw overall operations of 24-hour store, driving sales in $100 million environment.