RYAN TOM
Neenah
Summary
Dependable professional with experience in customer service and technical support, along with a background as an automotive mechanic that demonstrates strong technical skills. Skilled in managing operations and responding to questions. Eager to apply organizational and communication skills in a remote data entry job. Committed to maintaining accuracy and efficiency.
Overview
4
4
years of professional experience
2017
2017
years of post-secondary education
Work History
Property Manager
Store Here
Menasha
08.2025 - 12.2025
- Managed daily operations of storage facilities and customer service interactions.
- Coordinated maintenance and repairs to ensure facility safety and cleanliness.
- Oversaw tenant leasing processes including applications and renewals.
Key Holder/CSR
NAPA Auto Parts
Pulaski
04.2024 - 09.2024
- Assisted customers in identifying and sourcing correct automotive parts.
- Handled customer inquiries, complaints, and issues for a positive experience.
- Used inventory software to track stock and process orders efficiently.
- Kept the store organized and maintained proper product displays.
- Opened and closed the store, balanced registers, and secured premises.
- Completed end-of-shift reports, send off to corporate for records.
Service Station Assistant
Shell Gas Station
Wrightstown
08.2023 - 12.2023
- Processed customer transactions, including fuel sales and in-store purchases.
- Kept the store clean and product displays stocked.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Handled cash register operations and balanced at shift end.
- Assisted with inventory control and restocking.
Assistant Manager
Valvoline
Muskego
09.2021 - 05.2023
- Performed vehicle maintenance, including oil changes and diagnostics.
- Managed front desk operations and coordinated service appointments.
- Oversaw inventory management, maintaining optimal stock levels.
- Created employee schedules, ensuring staffing and PPE compliance.
- Supervised team members, ensuring adherence to company standards.
Education
Menasha High School
Menasha, WISkills
- Communication
- Safety awareness
- Problem-Solving
- Team Leadership
- Verbal & written communication
- Inventory Management
- Organizational Skills
- Technical Knowledge
- Mechanic
- Data entry
- Lease agreements
- Customer service
- Property marketing
- Time management
- Inventory management
- Team supervision
- Staff scheduling
- Vehicle maintenance
Hobbies and Interests
- Computers
- Technology
- Automotive Repair
- Hunting & Fishing
Timeline
Property Manager
Store Here
08.2025 - 12.2025
Key Holder/CSR
NAPA Auto Parts
04.2024 - 09.2024
Service Station Assistant
Shell Gas Station
08.2023 - 12.2023
Assistant Manager
Valvoline
09.2021 - 05.2023
Menasha High School