Ryan Turner
Saegertown,PA
Summary
Experienced team lead with a strong focus on coaching, conflict resolution, and operational efficiency. Proven track record in enhancing team productivity and ensuring workplace safety.
Overview
17
17
years of professional experience
Work History
Team Lead
Walmart
09.2023 - Current
- Led team in achieving operational efficiency through effective scheduling and resource allocation.
- Mentored new employees on company policies and best practices for customer service excellence.
- Improved inventory management processes, reducing discrepancies and enhancing stock accuracy.
- Facilitated training sessions to enhance team productivity and ensure compliance with safety protocols.
High Rise Window Cleaner
Smith Brothers Professional High Rise Window Cleaning
03.2012 - 12.2023
- Operated specialized equipment for high-rise window cleaning, ensuring safety and efficiency.
- Conducted thorough inspections of windows and surfaces to identify cleaning needs and potential hazards.
- Collaborated with team members to coordinate schedules and optimize workflow for high-rise projects.
- Implemented safety protocols for working at heights, reducing risks during operations.
Cashier
The Cold Spot
08.2009 - 03.2012
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at end of shifts.
- Assisted in training new staff on operational procedures and customer service standards.
- Resolved customer inquiries and concerns to enhance satisfaction and loyalty.
Education
High School Diploma -
St Albans High School
Saint Albans, WV05-2006
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Performance improvement
- Workplace safety
- Employee evaluation
- Relationship building
- Employee training
- Task delegation
- Strategic planning
- Workflow management
- Loss prevention
- Employee engagement
- Team supervision
- Team motivation
- Teamwork and collaboration
- Mentoring
- Issue resolution
- Flexible schedule
- Cash handling
- Overseeing daily activities
- Coaching
Timeline
Team Lead
Walmart
09.2023 - Current
High Rise Window Cleaner
Smith Brothers Professional High Rise Window Cleaning
03.2012 - 12.2023
Cashier
The Cold Spot
08.2009 - 03.2012
High School Diploma -
St Albans High School