Ryan Vega
Austin,TX
Summary
Adept at multitasking and exceptional customer service, I excelled in fast-paced environments at Wings N More, enhancing guest satisfaction and streamlining service. My expertise in POS operations and cash handling, coupled with a strong work ethic and the ability to foster customer relationships, positions me as a valuable asset. I consistently contributed to team success and high quality standards. Me being shift leader at Wings N More gave me the opportunity to feel what being a leader feels like, having to make sure everyone is on task and closes properly before I can leave. I’m a hard worker, I never show up late and I have open availability.
Overview
3
3
years of professional experience
Work History
Server
Wings N More
09.2022 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- I was shift leader
Chill Crew Member
Dairy Queen Grill & Chill
03.2022 - 06.2022
- Participated in regular training sessions to stay updated on menu offerings and company policies.
- Adhered to company policies regarding uniforms, punctuality, and attendance, setting a positive example for fellow crew members.
- Demonstrated versatility by performing multiple roles within the team as required; including cashier, cook, or server positions.
- Balanced speed of service with attention to detail when preparing orders under time-sensitive conditions.
- Contributed to team success by cross-training in various roles and assisting coworkers when needed.
- Assisted in inventory management, tracking stock levels and alerting supervisors of low supplies.
- Prepared food items according to established recipes, maintaining consistency in taste and presentation.
- Collaborated with team members to complete tasks efficiently and meet high-quality standards.
- Handled cash transactions responsibly while operating the register, ensuring accurate accounting at shift end.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Welding - Welding
Austin Community College
Austin, TXSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Cleanliness standards
- Service prioritization
- Sales expertise
- Point of sale operation
Timeline
Server
Wings N More
09.2022 - 09.2024
Chill Crew Member
Dairy Queen Grill & Chill
03.2022 - 06.2022
Welding - Welding
Austin Community College
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