Food and Beverage Manager
Ryan Walters
Hyatt
San Antonio,Tx
13
years of professional experience
Results-oriented Food and Beverage Manager experienced in operations oversight, cost control, and staff training. Enhanced customer satisfaction and profitability through strategic process optimization and dedicated leadership. Committed to maintaining high standards and delivering exceptional guest experiences.
Work History
Food and Beverage Manager
3 Years 1 Month- Managed daily food and beverage operations, ensuring compliance with health and safety regulations.
- Optimized inventory management processes to reduce waste and enhance cost efficiency.
- Analyzed customer feedback to identify areas for menu improvement and service enhancement.
- Managed budgets, forecasting sales, controlling costs, and achieving profitability targets.
- Developed and implemented training programs for staff to improve service quality and operational standards.
Food and Beverage Manager
4 Years 5 Months- Established standard operating procedures for service excellence, resulting in improved operational consistency.
- Oversaw daily operations, ensuring efficient service delivery and adherence to quality standards.
- Collaborated with culinary team to design seasonal menus aligned with guest preferences and trends.
- Increased revenue through effective upselling techniques and promotional strategies.
- Resolved guest issues promptly and professionally, turning negative experiences into positive ones whenever possible.
- Conducted regular performance evaluations of team members to identify areas for improvement or recognition of exceptional work contributions.
Director of Food and Beverage
2 Years- Developed and implemented innovative food and beverage programs to enhance guest experience.
- Managed inventory control processes, ensuring optimal stock levels and reducing waste.
- Trained staff on service standards, improving overall efficiency and guest satisfaction scores.
- Coordinated special events and private functions, ensuring seamless execution and customer delight.
- Implemented successful staff training programs to enhance knowledge and skills of Food and Beverage employees.
- Conducted performance evaluations for staff members, providing constructive feedback for growth and development opportunities.
Assistant Food Service Director
13 Years- Assisted in developing and implementing food and beverage service standards.
- Collaborated with kitchen staff to ensure menu accuracy and quality control.
- Coordinated inventory management, streamlining ordering processes for efficiency.
- Monitored daily operations to enhance guest satisfaction and service delivery.
- Actively sought feedback from guests; utilized this input to drive continuous improvement efforts and ensure consistently high levels of customer satisfaction.
- Fostered a positive work environment through effective communication, collaboration, and employee recognition initiatives.
Education
Associate of Applied Science - Food And Beverage
Skills
Food and beverage operations
Menu development
Wine pairing
Staff training
Labor management
Sanitation standards
Hygiene regulations
Cost control
Operations oversight
Timeline
Food and Beverage Manager
Hyatt
07.2023 - CurrentRead More
Food and Beverage Manager
The Clubs at Cordillera Ranch
02.2019 - 07.2023Read More
Director of Food and Beverage
Oak Hills Country Club
02.2017 - 02.2019Read More
Assistant Food Service Director
The Clubs at Sonterra
08.2013 - 2017Read More
St Phillips College
Associate of Applied Science from Food And Beverage
Read More