Ryan Ward
Delevan,NY
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
911 Emergency Dispatcher
Cattaraugus County Sheriffs Office
09.2023 - Current
- Reduced risks and emergency response issues by observing public safety field units.
- Supported public safety initiatives by actively participating in community outreach events and sharing valuable information with local residents.
- Promoted a professional work environment by adhering to strict confidentiality policies and maintaining sensitive information securely.
- Increased dispatcher efficiency with thorough knowledge of jurisdictional geography, ensuring optimal routing for first responders.
Paramedic
Mercy Flight WNY
08.2021 - Current
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
EMS Lieutenant
Delevan Vol. Fire Department
06.2017 - Current
- Improved patient care quality, conducting thorough post-incident reviews and implementing necessary changes.
- Maintained accurate records of all incidents, contributing to data-driven improvements in department operations.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Oversaw recruitment, orientation and performance evaluations of employees.
- Maintained records of certifications and skills for providers
Tire Technician
Larry Romance & Son
06.2020 - 10.2021
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Replaced and repair tires from a lawn mower to a large tractor tire
- Performed regular inspections of tire inventory and ordered new tires to maintain stock level.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
Education
Paramedic Certification -
Erie Community College
Buffalo, NY06.2023
High School Diploma -
Pioneer Central School
Yorkshire, NY06.2021
Skills
- Public Safety Telecommunicator (PST)
- Prioritizing Situations
- Coaching and Mentoring
- Information intake
- Team Leadership
Timeline
911 Emergency Dispatcher
Cattaraugus County Sheriffs Office
09.2023 - Current
Paramedic
Mercy Flight WNY
08.2021 - Current
Tire Technician
Larry Romance & Son
06.2020 - 10.2021
EMS Lieutenant
Delevan Vol. Fire Department
06.2017 - Current
Paramedic Certification -
Erie Community College
High School Diploma -
Pioneer Central School
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